Senior Helpers is First In-Home Care Company in Country to Achieve CHAP Age-Friendly Care Certification

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Jun 27, 2024, 08:00 ET

Three Senior Helpers Locations Receive Prestigious Certification

TOWSON, Md., June 27, 2024 /PRNewswire/ -- Senior Helpers, the nation's premier provider of in-home senior care services, is the first in-home care provider in the United States to be Age-Friendly Care at Home certified by Community Health Accreditation Partner (CHAP). With three locations awarded the prestigious certification, Senior Helpers is established as the top in-home care provider in the nation.

"We have always set the highest standard of care for ourselves and our clients, and we are thrilled to be recognized for that," said Mari Baxter, COO of Senior Helpers. "Our proprietary LIFE Profile assessment tool sets us apart from others in the industry and helped position us to be the first in the country to achieve the Age-Friendly Care Certification. Our holistic person-centered care offers a better system and higher standards, enabling our clients to live the lives they want with the support of our caregivers."

The three Senior Helpers locations that have earned the coveted Age-Friendly Care Certification for home care are Senior Helpers of Milwaukee, Senior Helpers of Charlotte, and Senior Helpers of Greater Chicagoland. More locations are expected to receive their certifications soon.

"Senior Helpers' achievement as the pioneering Age-Friendly Care certified home care organization is truly remarkable. Their proactive approach in implementing numerous tools to enhance care for older adults, even before receiving the AFC certification, speaks volumes about their commitment to excellence," said Teresa Harbour, COO of CHAP. "Their use of LIFE Profile to reduce the risk of hospitalizations, their Senior Gems program for dementia care, and their Centers for Excellence for staff training and competency set them up for success, so adding the Age-Friendly Care at Home Certification was a logical next step."

What is Age-Friendly Care?

The first-of-its-kind certification was created to help meet the demand for high-quality care for older adults and showcases companies that use all-encompassing, person-centered care to address the unique needs of every individual. The focus is on the 4Ms (What Matters, Medication, Mentation, and Mobility), a research-backed and evidence-based approach to care. To receive the CHAP certification, Senior Helpers worked to ensure that the 4Ms Framework is an integral part of operations and daily interactions with clients.

What Matters puts clients at the center of care and empowers them to be involved in goal-setting and preferences for their care.
Medication should be used in an age-friendly way that does not interfere with What Matters to the client.
Mentation focuses on preventing, identifying, treating, and managing depression and dementia.
Mobility ensures older adults move safely and maintain function so they can do What Matters to them.

CHAP provides training, certification, and accreditation for senior care providers, ensuring quality and compliance with the highest standards of care using the 4M Framework and other guidelines.

Senior Helpers Elevates Care Standards for Seniors

In addition to the CHAP certification, Senior Helpers elevates its care for clients through three key programs: the proprietary LIFE Profile assessment tool, the Senior Gems® program, and the Center of Excellence training spaces.

LIFE Profile is a research-based technology tool that uses data to identify a client's risk of being hospitalized. Using this tool, Senior Helpers locations nationwide leverage more than 20 years of data to categorize and quantify 13 key areas where seniors need their needs met to successfully age in place and live an enhanced quality of life. This also provides much-needed caregiver support and improves medical condition management.

The Senior Gems® program provides effective strategies for supporting and caring for loved ones from normal aging through late stage dementia, focusing on what is precious and unique about each senior at each stage.

The Senior Helpers Center of Excellence is a training space designed to simulate a client's home, allowing caregivers to learn and train in a real-world environment and demonstrate their ability to provide the highest quality of care in a client's home.

Senior Helpers provides in-home care for seniors nationwide to help them age in place and live quality lives. They provide personalized care, including chronic disease care, Alzheimer's, dementia and Parkinson's care, transportation, end-of-life care, and more. As a franchise system, Senior Helpers allows local owners to care for their community.

To learn more about Senior Helpers services, visit https://www.seniorhelpers.com/.

To learn more about the franchise opportunities with Senior Helpers, visit https://www.seniorhelpersfranchise.com/.

Media Contact:
Jennifer Williams 
919-459-3592 
[email protected]

About Senior Helpers^®

Senior Helpers® is the nation's premier provider of in-home senior services ranging from specialized care for those with diseases such as dementia, Alzheimer's, and Parkinson's to personal and companion care to help individuals looking for a little assistance with daily activities. Founded in 2002 with a vision to help seniors age with dignity despite age-related illnesses and mobility challenges, Senior Helpers® has hundreds of franchised and owned businesses that have cared for tens of thousands of seniors nationwide. Learn more by visiting www.seniorhelpers.com.

About CHAP:

CHAP is an independent, nonprofit organization accrediting providers of home and community-based care. Founded in 1965, CHAP was the first to recognize the need for and value of home and community-based care standards and accreditation. As a Centers for Medicare & Medicaid Services (CMS)–approved accrediting organization, CHAP surveys organizations providing home health, hospice, and home medical equipment services to establish if Medicare Conditions of Participation and DMEPOS Quality Standard are met and recommend certification to CMS. CHAP's purpose is to partner with organizations nationwide to advance quality in the delivery of care and services in the home and community.

SOURCE Senior Helpers