Send Word Now® Retains 'Leader' Position In Gartner's 2014 Magic Quadrant For U.S. Emergency/Mass Notification Services

NEW YORK, April 10, 2014 /PRNewswire/ -- Send Word Now, leading worldwide provider of enterprise-class critical communications, has again been named as a 'Leader' in Gartner Inc.'s highly anticipated Magic Quadrant for U.S. Emergency/Mass Notification Services (EMNS)¹.

Among Send Word Now's many strengths recognized in the 2014 Gartner report were its clean and easy to use administrative user interface (UI), its notable reliability and redundancy, its strong functionality, and its superior customer experience.

'Leaders,' as defined by Gartner, have products that work well for Gartner clients in midsize and large deployments. They excel in the combination of market understanding, product features and functions, and overall viability as a firm. Their EMNS products are well-known to clients, and are frequently found on RFP shortlists.

Send Word Now, recently recognized by DRI International as "Notification System of the Year," is used by more than 1,700 public and private sector organizations globally. The award-winning Alerting Service is capable of transmitting tens of thousands of voice and text messages in minutes, all while gathering the feedback needed for rapid and sound decision making.

"We are pleased Gartner again recognized Send Word Now's ongoing leadership position in the emergency notification market," said Tony Schmitz, President and CEO, for Send Word Now. "Send Word Now's commitment to innovation, security, ease of use and reliability is unparalleled."  Schmitz continued, "We work every day to earn the trust of our customers, and we are grateful to the unmatched and growing number of clients who choose us as their critical communication solution partner."

About Send Word Now
www.sendwordnow.com | 212.379.4900 | [email protected]

Headquartered in New York City, Send Word Now is the leading provider of on-demand alerting for crisis communication. The company's easy-to-use, web-based emergency notification solutions and mobile applications are used by businesses, government agencies, universities and non-profit organizations to ensure fast, effective, two-way communication when it is needed the most.

Send Word Now's enterprise-class notification service is capable of transmitting tens of thousands of voice and text messages in minutes, while providing a full audit trail for after-action reporting and follow-up. It is designed to reach anyone, anywhere, anytime, with any device, over any type of connection. Send Word Now was recently awarded "Notification System of the Year" by DRI International, and also received the 2013 Small Business Achievement Award from the Department of Homeland Security for its work with the Federal Emergency Management Agency (FEMA).

Disclaimer:

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

¹ Gartner, "Magic Quadrant for U.S. Emergency/Mass Notification Services," by Roberta J. Witty, John Girard, Catherine H. Goldstein. March 31, 2014

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SOURCE Send Word Now

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