SDG&E Continues To Warn Customers About Payment Scam

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Aug 28, 2014, 12:00 ET

SAN DIEGO, Aug. 28, 2014 /PRNewswire/ -- San Diego Gas & Electric (SDG&E) is continuing to alert customers to be aware of an ongoing wire fraud that has been targeting SDG&E residential and business customers. Reports indicate that individuals are misrepresenting themselves as utility employees by calling customers and threatening to turn off electric and gas service if an immediate payment is not made. Customers are instructed to purchase a pre-pay credit/debit card, and are directed to call another phone number where information is then obtained from the card and the cash value is then removed.

SDG&E wants to warn customers of this fraud in an effort to prevent them from becoming potential victims. The company assures customers that SDG&E does not proactively contact them and ask for credit card information over the phone.

SDG&E customers should not provide any financial information by phone unless they have initiated the conversation. If any customers receives a phone call that makes them feel uncomfortable, and they know they have an outstanding balance that needs to be resolved, they should hang up and call SDG&E directly at 800-411-7343.

SDG&E is a regulated public utility that provides safe and reliable energy service to 3.4 million consumers through 1.4 million electric meters and 861,000 natural gas meters in San Diego and southern Orange counties. The utility's area spans 4,100 square miles. SDG&E is committed to creating ways to help customers save energy and money every day. SDG&E is a subsidiary of Sempra Energy (NYSE: SRE), a Fortune 500 energy services holding company based in San Diego. Connect with SDG&E's Customer Contact Center at 800-411-7343, on Twitter (@SDGE) and Facebook.

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SOURCE San Diego Gas & Electric (SDG&E)