Scotiabank Digital Factory commences production in Canada

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Jan 26, 2017, 16:32 ET

First of its kind environment will house 350 digital, design, engineering and agile experts working to improve customer experiences

TORONTO, Jan. 26, 2017 /PRNewswire/ - Scotiabank officially opened the doors today to its Canadian Digital Factory, a dedicated digital production facility designed to drive collaboration and creativity as well as to improve our customers' experience in areas such as mobile and digital banking transactions, account openings, loan adjudication and mortgage lending.

The Rotunda: The Rotunda is the central gathering space and the starting point for visitor experiences at the Scotiabank’s Digital Factory. The space features 4K digital OLED screens, the first of their kind in Canada. (CNW Group/Scotiabank)

The Plant: Scotiabank’s Digital Factory’s quiet zone – coined “The Plant” is a quiet zone was designed for coding, research, writing, or thinking in a quiet space. It overlooks the Scotiabank branch on Princess Street. (CNW Group/Scotiabank)

Workspaces: Scotiabank’s Digital Factory workspaces have been designed to maximize collaboration. All workspaces can be reconfigured to suit the needs of scrum teams. (CNW Group/Scotiabank)

The Gear Shack: The tech team, stationed at the Gear Shack, keeps busy ensuring all of the digital capabilities in the Factory are running smoothly. (CNW Group/Scotiabank)

Collaboration station: Meeting rooms and areas are designed to create maximum collaboration, with open spaces and plenty of room to write on white boards all throughout Scotiabank’s Digital Factory. (CNW Group/Scotiabank)

South Side Betty’s: South Side Betty’s, the Digital Factory cafeteria, serves healthy food and features a garage door that can transform the room into a space for town halls and community events. The name is a nod to the popular King St E. bar, Betty’s, located across the street. (CNW Group/Scotiabank)

Neighbourhoods: Scotiabank’s Digital Factory’s neighbourhood themes and meeting rooms are named for transformational people and technologies across different dimensions of human culture. This design choice is meant to inspire our team members every day to create impact through our work. (CNW Group/Scotiabank)

Team Collaboration Zone: Equipped with ping pong, air hockey tables and a bowling alley, this area was designed to help foster team building and collaboration among employees. (CNW Group/Scotiabank)

The 70,000 square foot facility, located in Toronto just a few blocks away from Scotiabank's global corporate headquarters, will employ digital, design, engineering and agile specialists. The space is designed to facilitate collaboration, creativity and real-time direct customer input to develop innovative solutions.

Scotiabank is creating a network of Digital Factories including one in each of the Pacific Alliance countries of Mexico, Peru, Chile and Colombia. These Factories will serve as incubators for new products, services and solutions for Scotiabank's 23 million customers around the world.

"All Scotiabankers are deeply proud of our five Digital Factories and the work that is taking place in these facilities," said Brian Porter, President and CEO, Scotiabank. "These creative workspaces are inspiring and encouraging entrepreneurism, accelerating delivery times and allowing our teams to sharpen their focus on meeting the needs of our customers. They are also playing an important role in spurring FinTech innovation, productivity and job growth in their local markets."

Designed by Interior Architects, the new Digital Factory facility in Toronto was designed based on ideas and input from Scotiabank employees to create a space that reflects the diversity of workstyles and the need for a creative, agile and fun work environment.

Quick Facts about the Scotiabank Digital Factory Space in Toronto:

Customer Usability Lab: Customer feedback informs our test-and-learn development culture every step of the way. The Customer Usability Lab space at the Digital Factory is a place where our teams meet with our customers to test our solutions as we build them. It helps our teams understand what our customers want and need, and enables us to capture real time feedback and iterate on what has already been designed.
Scrum-ready workspaces: From large huddle rooms to private meeting booths, the technology-forward design enables teams to collaborate across the Bank's footprint, and drives quality and efficiency of technical production for employees and scrum teams who use the agile methodology. The neighbourhood themes and meeting rooms are named after people and technologies that disrupted and transformed their industries.
Artful design and inspiration: Artwork throughout acknowledges Scotiabank's history and inspires the future. The Digital Factory logo – a fusion between the traditional factory gear and a pixelated gear – encapsulates the transformation from analog to digital and Scotiabank's broader digital transformation. Proudly on display is a stylized Scotiabank Coat of Arms from the original version designed in 1921. Informed by interviews with Digital Factory employees, Toronto artists created a mural that represents Scotiabank's evolving role for banking customers around the world, grounded in the bank's core values: respect, integrity, passion and accountability.
Security haven: A biometric security access solution captures and matches four fingerprints with a single hand movement. It implements contactless technology, allowing residents to remain on the move when passing through a control point.

About Scotiabank
Scotiabank is Canada's international bank and a leading financial services provider in North America, Latin America, the Caribbean and Central America, and Asia-Pacific. We are dedicated to helping our 23 million customers become better off through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. With a team of more than 88,000 employees and assets of $896 billion (as at October 31, 2016), Scotiabank trades on the Toronto (TSX: BNS) and New York Exchanges (NYSE: BNS). For more information, please visit www.scotiabank.com and follow us on Twitter @ScotiabankViews.

About the Digital Factory
The Digital Factory is a hub for creation and incubation of new and partner-led ideas to deliver game-changing solutions for Scotiabank customers. The Digital Factory is a cornerstone of Scotiabank's digital transformation, and is focused on reinventing how banking serves people by first reinventing the way we work. Visit us at digitalfactory.scotiabank.com. Follow us on Twitter @Scotia_df / Instagram @Scotia_df / Facebook at Scotiabank Digital Factory. #ScotiaDF

SOURCE Scotiabank