Saudi Aramco Selects Press Ganey to Measure, Improve Patient Satisfaction

SOUTH BEND, Ind., Sept. 14 /PRNewswire/ -- Saudi Aramco has selected Press Ganey to help measure and improve patient satisfaction at its company-owned and contracted health care facilities. Press Ganey began working with Saudi Aramco on July 1, 2010.

"Saudi Aramco is committed to raising the well-being of our employees and is working with Press Ganey to benchmark the quality of our medical services against North American standards," said Richard B. Birrer, MD, executive director of Saudi Aramco Medical Services Organization.

Saudi Aramco has approximately 55,000 employees and offers them and their dependents access to company-owned and contracted health care facilities. Press Ganey will be working with these facilities to measure and improve patient satisfaction and the quality of health care delivery for Saudi Aramco employees.

"It is our privilege to begin working with Saudi Aramco to help measure and improve patient satisfaction in the health care facilities used by its employees," said Richard B. Siegrist Jr., Press Ganey CEO. "Saudi Aramco is a well-respected organization, and we're glad to put our years of experience, our extensive database and our knowledgeable improvement professionals to work with this forward-thinking enterprise."

Press Ganey Associates, Inc.

Recognized as a leader in performance improvement for 25 years, Press Ganey partners with more than 10,000 health care organizations to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home health agencies and other providers – including more than 40% of all U.S. hospitals. For more information, visit www.pressganey.com.

About Saudi Aramco

Owned by the Saudi Arabian government, Saudi Aramco is a fully integrated, global petroleum enterprise and a world leader in exploration and producing, refining, distribution, shipping and marketing. The company manages proven reserves of 260 billion barrels of oil and manages the fourth-largest gas reserves in the world, 275.2 trillion cubic feet. In addition to its headquarters in Dhahran, Saudi Arabia, Saudi Aramco has affiliates, joint ventures and subsidiary offices in China, India, Japan, the Netherlands, the Republic of Korea, Singapore, the United Arab Emirates, the United Kingdom and the United States. For more information, go to www.saudiaramco.com.

SOURCE Press Ganey