SAP Invests in Customer and Partner Success Through New Initiatives That Create Best-run Businesses

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Jun 03, 2020, 03:00 ET

WALLDORF, Germany, June 3, 2020 /PRNewswire/ -- SAP SE (NYSE: SAP) today announced free global access to software demonstration environments to help partners navigate today's business landscape and create best-run businesses for their customers. The announcement was made at SAP^® Global Partner Summit, being held online June 3. As the world continues to adjust to the COVID-19 pandemic, SAP is helping partners maintain business continuity by turbocharging its next-generation partnering movement and identifying powerful ways to help partners accelerate their customers' journey to recovery.

"To win in the experience economy, organizations have to continuously improve the core experiences of business – customer, product, employee and brand," said Karl Fahrbach, chief partner officer, SAP. "With these investments, we are making good on our promise to lower the barriers for more partners to deliver the intelligent enterprise that will continue to improve and change our world."

Three new partner initiatives are now available.

Higher-Quality Customer Projects Delivered by Partners

The partner delivery quality framework is designed to ensure consistent delivery of high-quality projects and improved partner and customer experiences. It provides a set of standard processes, tools and reporting aids to help partners train and enable their delivery resources and monitor quality across projects. It also awards grants for consultant education and incentives for partner investments, emphasizing customer success. Additionally, SAP will increase its own investment in partner learning and enablement and provide services to support partner implementation projects and customer adoption.

Free Access

SAP provides partners* with free access to an integrated, preconfigured software demonstration environment to expedite sales conversations. It provides free access to some of the most popular intelligent enterprise demonstration scenarios, covering a wide range of integrated solutions and embedded intelligence technologies. Additional scenarios will be added over time to help partners further enable the intelligent enterprise. Partners can qualify here for SAP Partner Demo Environment, shared option. After qualifying, partners gain free access to demo enablement and a complimentary demo concierge service for guidance and coaching. This can help ensure they have the skills and resources to deliver a frictionless and consistent end-to-end demo experience for their customers.

Furthermore, SAP is announcing 12 months of free access for partners to test and demo systems on SAP S/4HANA^® Cloud, the leading intelligent enterprise software. This offer will also be available on the SAP Business ByDesign^® solution, the complete, integrated, adaptable cloud solution for midmarket companies and subsidiaries of large enterprises. The new offers will be available from July 1, 2020. Partners can qualify on SAPPartnerEdge.com.

All announcements made at SAP Global Partner Summit are available at SAP News Center. Partners who want to learn more about these and other initiatives can visit SAPPartnerEdge.com, the COVID-19 Partner Resource Center or follow PartnerEdge on Twitter, Facebook and LinkedIn. Customers can access resources at sap.com. Follow SAP on Twitter at @SAPNews and join the conversation #SAPPartnerSummit.

*Available to all partners of the SAP PartnerEdge^® program in the "Build," "Run," "Sell" and "Service" engagement models and to global strategic SAP partners with a valid partnership.

About SAP

As the Experience Company powered by the Intelligent Enterprise, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world's transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers' businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables more than 440,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people's lives. For more information, visit www.sap.com.

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