San Jose Plumber Rescues Woman From System Failure

SAN JOSE, Calif., Jan 11, 2011 /PRNewswire/ -- In these difficult economic times, an unexpected plumbing problem can wreak havoc on many people's already tenuous financial situation. But there are still companies that are committed to standing by their clients, even when that client can't afford the services necessary to keep/maintain their homes.

One such company is Rescue Rooter®, a privately held, nationwide provider of plumbing, drain cleaning, air conditioning and heating.

After receiving a call from area resident, Nina,  about a sewer stoppage, one of the company's licensed San Jose plumbing professionals discovered there was no way to access the stoppage from the cleanout and recommended installing a cleanout in a different location.  

With her funds being limited, Nina told the technician the repair would have to wait. However, after talking with Nina, the technician and his supervisor decided that the best course of action would be to install the cleanout and get her home's plumbing system running at no charge*.  

Unfortunately, once the cleanout was installed, the technician found significant problems throughout the line. Instead of leaving Nina with future problems, the company replaced the line free of charge*.  

When asked about her service, Nina said, "Christmas angels arrived and a true miracle of generosity and caring was delivered."

"By providing Nina with the plumbing services she needed, our San Jose plumber was able to help someone in our community enjoy a better functioning home. And at the end of the day, that's what our business is all about," says Erik Sagli, Rescue Rooter General Manager.

Rescue Rooter serves the Monterey, San Mateo, San Benito, Santa Clara and Santa Cruz counties. For information about the company's services or to schedule an appointment, visit http://www.rescuerooter.com/locations/SanFranciscoBaySouth-CA.aspx.

*Pro bono projects are taken on a case-by-case basis.

About ARS/Rescue Rooter

ARS provides air conditioning, heating, indoor air quality, plumbing, drain cleaning and sewer line services across the United States. Based in Memphis, Tenn., American Residential Services L.L.C. has approximately 4,000 employees.

ARS operates a network of more than 60 company operated, locally managed service locations spanning 24 states and the District of Columbia. United by exceptional service, the ARS Network serves both residential and light commercial customers through a knowledgeable team of trained specialists. Providing elevated service and ensuring the highest standards of quality, ARS has the experience to do any job right – the first time, with all work fully guaranteed.

The company is growing nationwide, both organically and through acquisitions, with recent acquisitions including: Conway Services in Memphis, TN; Dallas-based Efficient Attic Systems; Air-Trol Heating and Air Conditioning of Indianapolis; Atlanta-based Universal Heating and Cooling; Heating and Air Conditioning Services of Boston; and 24/7 Service Corporation of Las Vegas, which operates Yes! Air Conditioning, Yes! Plumbing and Sunset Sheet Metal & Air Conditioning.

SOURCE ARS/Rescue Rooter