LAS VEGAS, Sept. 27 /PRNewswire/ -- The "Bay Area Bombers" from Jiffy Lube service center #2332 in San Jose, California emerged as the 2010 J-Team All Star Champion, delivering an exceptional performance in last night's Grand Finals event in Las Vegas, Nevada. The event marked the culmination of this year's national Jiffy Lube J-Team All Stars competition, which celebrates teamwork, enthusiasm and dedication by challenging service center teams to consistently deliver an exceptional customer experience. The competition kicked off earlier this year with franchisees from across the U.S. and Canada entering 1,300 J-Teams.
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"The 'Bay Area Bombers' were awesome to watch last night. They're a great model for what all Jiffy Lube service centers strive to provide to customers every day," said Rick Altizer, Jiffy Lube International President. "This is the second year we've hosted the J-Team All Stars competition, and what I really love about it is that it's a creative way to celebrate and reinforce our commitment to provide excellent service and an outstanding experience to every customer."
The Grand Finals
The Grand Finals was the fifth and final round of the competition, with the "Bay Area Bombers" facing off against "Ken & The Cruisers," a J-Team from Fredericksburg, Virginia. After their red carpet arrivals, the teams got down to business and showed off their impressive skills, determined to win the title and the $10,000 team prize. With hundreds of spectators cheering them on, the teams were judged by JLI District Managers on teamwork, operational execution and customer experience skills as they performed a Jiffy Lube Signature Service® Oil Change, a preventive maintenance program that involves changing, inspecting, checking/filling and cleaning essential vehicle components. The team from San Jose came out on top in the closely contested event.
The 2010 All Star Champion
Owned by MC, LLC, service center #2332's J-Team members include: Dorriss Banks, Jr., customer service advisor; Sal Vong, courtesy technician; Christopher Duysings, lower bay technician; Angel Hernandez, upper bay technician; and Paul Lanfranco, team leader. The San Jose team had their eyes on the prize for quite a while – they actually started training for this competition last September, after the first year of the competition ended. The team's high-level energy and meticulous attention to detail helped them advance through each round of this year's competition, and their hard work and dedication were evident during their outstanding performance at the Grand Finals event.
"I'm so proud to see the 'Bay Area Bombers' win this year's competition," said Dru Fanticola of MC, LLC, a Jiffy Lube franchisee. "I've watched them give it their all in every round and I knew they had what it would take to go all the way. They faced some tough competition last night going up against the best team from the East, 'Ken & The Cruisers,' but they came out on top. Congratulations team!"
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About Jiffy Lube®
Jiffy Lube International Inc. ("Jiffy Lube"), with more than 2,000 franchised service centers in North America, serves approximately 24 million customers each year. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. Headquartered in Houston, Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube and vehicle care.
Royal Dutch Shell plc
Royal Dutch Shell plc is incorporated in England and Wales, has its headquarters in The Hague and is listed on the London, Amsterdam, and New York stock exchanges. Shell companies have operations in more than 100 countries with businesses including oil and gas exploration and production; production and marketing of Liquefied Natural Gas and Gas to Liquids; manufacturing, marketing and shipping of oil products and chemicals and renewable energy projects including wind and solar power. For further information, visit www.shell.com
Cautionary Note
The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate entities. In this press release "Shell", "Shell group" and "Royal Dutch Shell" are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words "we", "us" and "our" are also used to refer to subsidiaries in general or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. ''Subsidiaries'', "Shell subsidiaries" and "Shell companies" as used in this press release refer to companies in which Royal Dutch Shell either directly or indirectly has control, by having either a majority of the voting rights or the right to exercise a controlling influence. The companies in which Shell has significant influence but not control are referred to as "associated companies" or "associates" and companies in which Shell has joint control are referred to as "jointly controlled entities". In this press release, associates and jointly controlled entities are also referred to as "equity-accounted investments". The term "Shell interest" is used for convenience to indicate the direct and/or indirect (for example, through our 34% shareholding in Woodside Petroleum Ltd.) ownership interest held by Shell in a venture, partnership or company, after exclusion of all third-party interest.
This press release contains forward-looking statements concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management's current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management's expectations, beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as ''anticipate'', ''believe'', ''could'', ''estimate'', ''expect'', ''intend'', ''may'', ''plan'', ''objectives'', ''outlook'', ''probably'', ''project'', ''will'', ''seek'', ''target'', ''risks'', ''goals'', ''should'' and similar terms and phrases. There are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this press release, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for the Group's products; (c) currency fluctuations; (d) drilling and production results; (e) reserve estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and regulatory developments including potential litigation and regulatory effects arising from recategorisation of reserves; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs; and (m) changes in trading conditions. All forward-looking statements contained in this press release are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements. Additional factors that may affect future results are contained in Royal Dutch Shell's 20-F for the year ended December 31, 2008 (available at www.shell.com/investor and www.sec.gov) These factors also should be considered by the reader. Each forward-looking statement speaks only as of the date of this press release, Sept. 27, 2010. Neither Royal Dutch Shell nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this press release.
The United States Securities and Exchange Commission (SEC) permits oil and gas companies, in their filings with the SEC, to disclose only proved reserves that a company has demonstrated by actual production or conclusive formation tests to be economically and legally producible under existing economic and operating conditions. We use certain terms in this press release that SEC's guidelines strictly prohibit us from including in filings with the SEC. U.S. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website www.sec.gov. You can also obtain these forms from the SEC by calling 1-800-SEC-0330.
SOURCE Jiffy Lube International
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