RWD Expands Application Reach with New RWD uPerform(R) Functionality

BALTIMORE, March 22 /PRNewswire/ -- RWD Technologies, LLC (RWD), a global company that develops and implements human and organizational performance solutions, today announced the availability of enhanced RWD uPerform® functionality.  RWD uPerform enables all organizations to create and deliver targeted, high-quality learning content and information to employees.  The latest version incorporates new performance support tools and features such as lightweight, context-sensitive help and improved re-recording/language functionality, which expand the reach of uPerform across an entire organization's enterprise software landscape.  These features support virtually every type of enterprise application, including software-as-a-service and "cloud" applications.  Customers who are current on their maintenance will receive the features free of charge.

Increasingly, companies are looking towards web-based applications as a cost-effective way to utilize enterprise-grade software.  According to a recent Goldman Sachs survey, 40 percent of respondents said they were more likely to adopt software-as-a-service in a weakened economy, versus only three percent who would not.(1) The trend validates the need for cost-effective, flexible solutions like RWD uPerform which can be used for a variety of enterprise software solutions.

"The enterprise market is moving toward web-based applications and solutions," said Frank Lonergan, vice president of product development at RWD. "However, just like traditional applications, any organization looking to the cloud should be mindful of the need to properly equip employees to use and benefit from the software.  Without proper training, organizations run the risk of a failed deployment, which can cost thousands of dollars in time and re-deployments.  RWD uPerform's new features cost effectively address this need and help organizations realize more value from their plans to adopt new enterprise software solutions."

In all browser-based applications, help can now be linked directly to learning content created in RWD uPerform.  For example, a user working in a web-based CRM system can now click a help link in the application itself and be directed to detailed, step-by-step content created within RWD uPerform.    Additionally, new re-recording functionality allows users to quickly create documentation in multiple languages by leveraging an online script from initial recording.

To get a full list of features and information about RWD uPerform, visit http://www.rwd.com/solutions/products/rwd-uperform.aspx or email [email protected].

About RWD Technologies, LLC

RWD is a leading provider of human and operational performance improvement solutions that help employers maximize the return on their investments in people, processes, technology, equipment, knowledge and customers. Since 1988, RWD has assisted clients and partners in enhancing organizational productivity through its broad range of integrated products and services, which include human capital management and IT consulting services, business transformation and lean process improvement, end-user training, change management, knowledge management and operator effectiveness management. RWD's solutions are used in thousands of organizations globally, and in industries such as manufacturing, energy, automotive, aerospace, healthcare, life sciences, consumer products, financial, telecommunications, services, higher education and the public sector.

Based in Baltimore, Maryland, RWD serves Fortune 500 and other organizations around the world. RWD is privately held, with two dozen offices in the Americas, EMEA, and Asia Pacific. For more information, please visit www.rwd.com .  

Copyright © 2010 RWD Technologies, LLC. All rights reserved. RWD Technologies, RWD uPerform and RWD are registered trademarks of RWD Technologies, LLC in the United States and several other countries. All other names are or may be trademarks or registered trademarks of their respective owners.

(1) CNet News, "Goldman Sachs: Shift toward cloud unstoppable," Feb. 12, 2010

SOURCE RWD Technologies, LLC

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