CHERRY HILL, N.J. and PORTLAND, Maine, Sept. 22 /PRNewswire/ -- September 24, 2010, will mark a great moment for TD Bank, as the bank rebrands all Riverside National Bank locations as TD Bank, America's Most Convenient Bank®, expanding TD Bank's network in Florida to about 100 stores.
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"We are thrilled to welcome Riverside to the TD Bank family," said Fred Graziano, head of retail banking, TD Bank. "Customers will continue to see the same great employees they've come to know and will be WOW!ed by TD Bank's legendary customer service. Riverside and TD Bank already shared a very strong commitment to the customer. We look forward to introducing our new customers to the same convenience and legendary customer experience we offer across our footprint from Maine to Florida."
Official Sign Unveil Celebration
Over the course of just a few days, September 22-24, TD Bank will change out approximately 1,500 signs at 55 locations, and unveil several new customer conveniences. TD Bank will host an official sign unveil event on September 24, from 11 a.m. to 2 p.m., at its West Melbourne store located at 3125 West New Haven Avenue. The event will include a free barbecue for everyone to enjoy and a chance to open a treasure chest and win $5000!
In October, stores in TD Bank's Central Florida location will host "Days of Convenience" events to WOW! customers and mark the name change with fanfare.
Customer Conveniences and Longer Hours
To deliver on its brand promise of America's Most Convenient Bank, TD Bank will offer customer-friendly features including:
- A new, open, streamlined look and feel at its stores
- Longer hours, including seven-day banking at many stores
- Instant issue debit cards right when customers open their accounts
- Penny Arcades, coin-counting machines that are free for customers and non-customers
- Free pens, and treats for kids and dogs
- Enhanced Online Banking, including E-mail Alerts to help manage accounts and the ability to view 18 months of statements online
- Live customer service by phone, 24 hours a day, 7 days a week, 365 days a year
- Access to about 1,100 stores and 2,700 ATMs from Maine to Florida.
And although the name may be changing, the features and many of the faces that have contributed to Riverside's success will remain the same. Customers will continue to benefit from the bank's commitment to local decision making and community involvement, as well as the same great service from many of the same friendly employees.
New Products and Services
On August 17, customers were mailed an Accounts & Services Guide that details changes for each account customers have registered with Riverside. During the conversion weekend of September 24-26, Riverside accounts will be changed to the TD Bank accounts that offer the right mix of features, benefits and fee structures, as outlined in their Accounts & Services Guide. Customers of Riverside will also begin to see the new TD Bank name and brand on account statements, receipts, and other forms of communication, and were also mailed new TD Bank Debit Visa®/ATM cards.
To learn more about TD Bank, America's Most Convenient Bank, stop by a store or visit TDBank.com.
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 15 largest commercial banks in the United States, providing customers with a full range of financial products and services at more than 1,100 convenient locations from Maine to Florida. Effective April 16, 2010, TD Bank acquired certain assets of Riverside National Bank of Florida, First Federal Bank of North Florida and AmericanFirst Bank. First Federal Bank of North Florida and AmericanFirst Bank were rebranded as TD Bank. Riverside National Bank is expected to be rebranded as TD Bank on September 24, 2010. TD Bank is headquartered in Cherry Hill, N.J., and Portland, Maine. For more information, visit www.tdbank.com.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Financial Group (TSX, NYSE: TD) of Toronto, Canada, a top 10 financial services company in North America and one of the few banks in the world rated Aaa by Moody's.
SOURCE TD Bank
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