CHICAGO, Nov. 23, 2010 /PRNewswire/ -- When you think customer feedback, you usually think about things you use, like your laptop, or consume daily, like your Cup of Joe. Companies like Dell and Starbucks have been letting the consumer talk back via online idea exchanges. Meanwhile, the healthcare industry largely remains a closed conversation. Yet, there are no two areas more important in a person's life than health and wealth, so why not have some input?
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One company in the healthcare industry is opening up the conversation by crowdsourcing to target and develop the most pressing needs in the marketplace. Rising Medical Solutions, a Chicago-based medical cost containment and healthcare management company, wants their users to weigh-in on new features for the company's online portal for healthcare payers, VISION™. This proprietary application keeps users up to speed at every critical juncture of a medical bill, so there are no inaccuracies in the billing and payment process.
Now, VISION™ users are getting even greater control over medical claims and bills with the addition of Rising's Idea Bubble – an online community that allows users to speak up, suggest, comment, and vote on each others' ideas. At the helm of the Idea Bubble are Rising's technology gurus listening and collaborating about which idea developments will benefit users and the American healthcare cost structure most.
"There's a lot of power behind what our customers see daily in the healthcare trenches, so it just makes sense that they weigh in on our future technology developments," says Ryan Gildersleeve, Rising's Product Solutions Director for VISION™.
"The Idea Bubble sounding board makes sure we are delivering exactly what our customers need to keep healthcare costs fair and accurate and payments fast and final," says Jason Beans, CEO of Rising.
Idea Bubble is only accessible to VISION™ users. However, the ideas generated in the bubble will impact society at large – keeping medical costs accurate, payments on schedule and patients healthy.
About Rising Medical Solutions Inc.
Rising Medical Solutions (www.risingms.com) is a national medical-financial solutions firm that provides medical bill review, hospital bill review and medical cost containment services to the group health, auto, workers' compensation, and liability markets. Inc. magazine and the Private Company Index (PCI) rank the Chicago-based company as one of the fastest growing private enterprises in America.
Media Contact: Leslie Yeransian - 617.733.1225 / [email protected]
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Jason Beans
https://profnet.prnewswire.com/Subscriber/ExpertProfile.aspx?ei=73105
SOURCE Rising Medical Solutions Inc.
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