Reveel Unveils New AI-Driven Capabilities to Help Parcel Shippers Recover More Savings and Protect Margins

Enhanced Agreement Monitoring, New Rate Auditing, Claims Management, and AI-Driven Insights Give Parcel Shippers Instant Visibility and Control

IRVINE, Calif., Sept. 3, 2025 /PRNewswire/ -- Reveel™, the only Shipping Intelligence™ Platform with Parcel Spend Management 2.0 (PSM 2.0) technology, today announced a suite of powerful new features for its Shipping Intelligence Platform that are designed to give shippers more control, faster insights, and greater savings than ever before. Shippers are invited to learn more about the enhancements by visiting the Reveel booth, 522, at the PARCEL Forum 2025 in Chicago, Ill. next week, September 8-10, 2025.

The latest enhancements include:

• AI-Driven Insights – Leverages advanced analytics to uncover cost-reduction opportunities, identify service risks, and recommend operational changes based on live shipping data, not stale reports.
• Rate Auditing – Continuously verifies carrier invoices against contracted rates in real time, flagging discrepancies instantly so they can be resolved before costs spiral.
• Lost and Damaged Claims Management – Simplifies and accelerates the claims process by identifying eligible shipments, gathering required documentation, and tracking carrier resolutions, helping shippers recover funds faster and with less administrative effort.
• Enhanced Agreement Monitoring – Building on existing monitoring capabilities for revenue tiers, general rate increases, and discount expirations, Reveel has expanded the toolset to include Savings Reporting on new carrier agreements and Rebate Tracking, which automates the monitoring of rebate eligibility and payment status. These give shippers even deeper visibility into agreement performance, ensuring negotiated value is fully realized.

These capabilities are built directly into the platform's core, allowing customers to act immediately on exceptions, recover additional savings, and safeguard margins - all without the delays and manual processes that are common in legacy managed service auditing models.

"With our AI and automation, customers don't have to wait days or weeks for reports; they get instant insights and the tools to take action now," said Josh Dunham, co-founder and CEO of Reveel. "Legacy providers simply can't match the speed and visibility our technology delivers to shippers."

Industry Shift Toward Proactive, Real-Time Intelligence
The parcel shipping industry is undergoing a fundamental transformation. Rising carrier rates, increasingly complex service agreements, and the growing prevalence of surcharges have made it harder for businesses to control costs. Traditional auditing models, often built around delayed, manual processes, can simply no longer keep pace with the rapid flow of business, especially in high-volume, time-sensitive sectors like e-commerce and manufacturing.

"The old model of waiting weeks for an audit report is incompatible with today's shipping environment," added Dunham. "Companies need immediate, actionable intelligence to prevent margin erosion before it happens. That's exactly what we're delivering. Tools that give shippers the speed, precision, and control they need to thrive in a volatile market."

Raising the Bar for Parcel Spend Management
Reveel's Parcel Spend Management (PSM) 2.0 technology already gives shippers real-time visibility into costs and carrier performance, actionable intelligence for decision-making, and tools to automate complex processes. With these latest enhancements, the platform further cements its position as the market's most proactive, data-driven solution for reducing parcel shipping costs and improving performance.

Hundreds of leading businesses, including omnichannel retailers, e-commerce companies, manufacturers, and B2B distributors, rely on Reveel's technology to cut parcel shipping costs by an average of 22%, often achieving even greater savings. The platform currently manages over $8 billion in parcel spend, backed by 17 years of agreement management expertise and a relentless focus on innovation.

Attendees of PARCEL Forum 2025 are invited to visit the Reveel booth, 522, to learn more about the company. In addition, the company's Director, Optimization & Analytics, Jack McCrum, and Senior Program Manager, Quinn Nelson, will be giving a presentation entitled "How to Predict & Analyze 2026 Accessorials" at the event, taking place Wednesday, September 10, 2025 at 10:00 a.m. CDT in Panel Room 106.

About Reveel
Reveel is the leading Parcel Shipping Intelligence™ platform, revolutionizing the way businesses manage their shipping expenses and navigate the complexities of modern logistics. Through its advanced Parcel Spend Management (PSM) 2.0 technology, the company empowers shippers with real-time visibility, actionable insights, and enhanced control over shipping costs and carrier performance. With over $8 billion in parcel spend under management, Reveel combines more than 17 years of agreement management expertise with cutting-edge, AI-driven solutions to foster a culture of innovation across the parcel shipping industry. From optimizing carrier contracts to automating complex processes and driving data-driven decisions, Reveel sets the standard for transparency and efficiency, while providing the flexibility and scalability needed for future growth. For more information, please visit the company's website and follow it on X, LinkedIn and Facebook.

Media Contact:
Jeff Drew
Guyer Group for Reveel
P: 617.233.5109
E: [email protected]

SOURCE Reveel