Relay to Present at FinovateFall 2018 in New York
Award-Winning Technology Selected as One of Year's Best, New Innovations in Fintech
RADNOR, Pa., Aug. 21, 2018 /PRNewswire/ -- Today, Relay Network, the leading mobile engagement automation company for the enterprise, announces it has been selected to demo at FinovateFall 2018 when the leading conference for financial industry innovation returns to New York on September 24-26. Relay will take stage on Monday, September 24, 2018 to showcase its digital customer experience creation tool, CX Builder™, in a seven-minute live demo to leaders of the financial services and fintech community searching for the best innovations in technology.
Relay is solving the billion-dollar customer engagement challenge by giving businesses the power to create the easiest and most convenient customer interactions. Based on the belief that self-service tools fail because they are generic and put all the work on the customer, Relay lets businesses deliver proactive, personalized solutions that greatly reduce the customer's effort.
The company was chosen to demo in part based on its unique approach to customer engagement and how it will impact service-providers that must now compete on customer experience. Instead of communication tools built for everyone, Relay establishes a personalized customer feed that makes it easy for businesses to scale their customer support efforts and solve in-the-moment needs for every user.
"This has been a big year for Relay, and the timing is critical," said Relay CEO and co-founder Matt Gillin. "Customer experience is a company's best competitive advantage and their biggest opportunity to grow. Consumer brands are great at this, but most service providers are still catching up. At Finovate, we'll show just how easy it can be for all companies to create great customer experiences and solve their toughest engagement challenges."
"Consumers expect interactions with major brands to be easy, mobile, and tailored to their needs, and they are increasingly demanding a higher level of service from the companies that help them manage their money," says Greg Palmer, VP of Finovate. "We're excited to invite an innovator like Relay onto the stage at FinovateFall, because we believe their product can help financial services companies of all sizes meet and even exceed these new customer needs."
Since 2007, Finovate conferences have showcased cutting-edge banking and financial technology in a unique demo-only format that has attracted more than 1,200 fintech companies to their New York City, London, Silicon Valley, Hong Kong and Dubai stages.
About Relay Network
Relay is solving the billion-dollar customer engagement challenge by giving businesses the power to create the easiest and most convenient customer interactions. Based on the belief that self-service tools don't work if customers aren't engaged, Relay's "guided service" approach proactively engages customers with personalized, simplified support in their neediest moments. Leading organizations use Relay – a Gartner Cool Vendor – to create more profitable, lasting customer relationships. To learn more, visit www.relaynetwork.com.
About FinovateFall
FinovateFall is a demo-based conference for innovative startups and established companies in the fields of banking and financial technology. Held in New York, the event offers an insight-packed glimpse into the future of money via a fast-paced, intimate, and unique format. The event is organized by The Finovate Group. For more information on the event or to view videos of previous demos, please visit finovate.com.
SOURCE Relay Network
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