Quick Service Retailer Increases Profits and Improves Operations with March Networks Retail Solution
OTTAWA, July 6, 2011 /PRNewswire/ - March Networks® (TSX: MN), a global provider of intelligent IP video solutions, today announced that Dunkin' Brands® franchisee Scrivanos Group is using the company's Retail Solution to reduce losses from theft and maintain high operational standards at its 122 quick service restaurants located throughout the Northeastern U.S.
Each of Scrivanos' Dunkin' Donuts® locations is equipped with a March Networks 4000 LC Series hybrid network video recorder (NVR), eight or 16 analog cameras, and a monitor in the store manager's office displaying live video and transaction data overlays. Staff working remotely from Scrivanos' asset protection center also use March Networks Retail Transaction Investigation software, which integrates high-quality surveillance video with point-of-sale transaction data, to identify and investigate suspicious transactions and stop theft immediately rather than in weeks or months.
"Since we first began deploying the March Networks solution three years ago, our average case value has gone from $1,000 all the way down to less than $100, so we're catching people more quickly and there are far fewer incidents than there used to be," said Patricia Lincoln, Vice President of Operations, Scrivanos Group. "In fact, our asset protection team now spends about 80 to 90 percent of their time using the video surveillance system to keep an eye on what's happening in our stores."
Staff monitor live video around-the-clock for security purposes, but also to ensure operational compliance. If a restaurant lobby needs cleaning, for example, or if a shelf is running low on a certain product, they will call the responsible employee to rectify the issue. Staff can also help identify where further training is needed, or compliment an employee on a job well done. The constant communication reminds employees that they are being monitored and serves as an effective loss prevention deterrent.
"Fraud and theft cost U.S. retailers an estimated $37.1 billion last year, with the majority of those losses attributed to employee theft," said Net Payne, Chief Marketing Officer, March Networks. "Unlike most IP video offerings, our comprehensive Retail Solution combines exceptional video management and reliability with intelligent software applications that help our customers stem losses from theft and increase ROI. And similar to Scrivanos' experience, our solutions are increasingly used by retailers worldwide to oversee operations and improve in-store service more efficiently."
About March Networks
March Networks® (TSX:MN) is a leading provider of intelligent IP video solutions. For more than a decade, the company has helped some of the world's largest commercial and government organizations transition from traditional CCTV to advanced surveillance technologies used for security, loss prevention, risk mitigation and operational efficiency. Its highly scalable and easy to use Command™ video management platform incorporates a web-based client interface to enable rapid system deployment and complete system control. It is complemented by the company's portfolio of high-definition IP cameras, encoders, video analytics and hybrid recorders, as well as outstanding professional and managed services. March Networks systems are delivered through an extensive distribution and partner network in more than 50 countries. For more information, please visit www.marchnetworks.com.
Forward-Looking Statements
This release contains certain forward-looking information, including expectations of future business. This information is based on the Company's current expectations and assumptions that are subject to a variety of risks and uncertainties that are difficult to predict and that may be beyond March Networks' control. Actual results could differ materially from those expressed in any forward-looking statements due to factors such as customer demand and timing of purchasing decisions, increased levels of competition, technological changes and the successful development of new products, dependence on third-party manufacturers, risks relating to intellectual property infringement claims, and other risks and factors identified in March Networks' public filings with regulatory authorities in Canada. March Networks assumes no obligation to update these forward-looking statements as a result of new information or future events.
*MARCH NETWORKS, March Networks Command and the MARCH NETWORKS logo are trademarks of March Networks Corporation. All other trademarks are the property of their respective owners.
SOURCE MARCH NETWORKS CORPORATION
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