Property Damage Appraisers expands same-day damage estimates

FORT WORTH, Texas, Feb. 7, 2019 /PRNewswire/ -- Property Damage Appraisers (PDA), the nation's leading independent damage appraisal firm, has expanded its guaranteed same-day and next-day damage estimates for standard auto claims to more than 200 cities across the United States.

PDA developed this expedited service to help its clients deliver outstanding customer service by processing claims faster. The company initially launched Same-Day and Next-Day Service to 11 pilot markets in August 2018, and has since expanded the offering across its national team of appraisers.

Since launching the Same-Day Service and Next-Day Service program, PDA has averaged an appraisal cycle time of just over four hours for Same-Day Service assignments. The company is able to deliver completed damage estimates so quickly thanks to its proprietary Optimizer tool, which analyzes claim data and dispatches the closest qualified appraiser to a damaged vehicle.

"In today's fast-paced business environment, our clients are always looking for ways to close claims faster," said Tom Dolfay, CEO. "PDA not only leads the industry in damage estimate cycle times, but we're the only independent appraiser that offers guaranteed Same-Day and Next-Day Service."

After assigning a claim to PDA, clients are notified if it's eligible for Same-Day or Next-Day Service. Same-Day Service guarantees a completed damage estimate by the end of the day it's assigned, while Next-Day Service guarantees an estimate by the end of the next business day. Delivery times for both services are backed by a money-back guarantee.

"We continue to redefine the value an independent appraisal firm can offer by consistently delivering fast, accurate damage estimates across the country," Dolfay said. "Same-Day Service is proving to be a powerful tool that helps our clients reduce downtime, lower costs, close claims faster and improve the customer service experience."

PDA was the first independent appraisal company to offer Same-Day Service. The product is the result of a multi-year effort to improve efficiencies and reduce the time it takes to deliver damage estimates across the company's national team of more than 650 local appraisers.

More information about PDA's Same-Day and Next-Day Service is available at www.pdacorporation.com/same-day.php.

About Property Damage Appraisers

Property Damage Appraisers, Inc. (PDA) is a leader in providing fast, accurate estimates for auto, over-the-road truck, specialty equipment, RV, boat, motorcycle and property damage. We complete nearly 400,000 damage estimates and lease turn-in inspections a year, thanks to our national team of more than 650 local appraisers. Established in 1963, PDA's corporate headquarters is in Fort Worth, Texas. More information is available at www.pdacorporation.com.

Justin Metz
[email protected]  
330.498.0753

Mandy O'Brien
[email protected]  
312.340.9103

SOURCE Property Damage Appraisers

Related Links

https://www.pdacorporation.com

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