Princess Cruises Temporarily Revises Cancellation Policy

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Mar 06, 2020, 01:28 ET

In Response to the COVID-19 Worldwide, Cruise Line is Allowing Cancellations for Cruises Departing through May 31, 2020

SANTA CLARITA, Calif., March 6, 2020 /PRNewswire/ -- Princess Cruises is temporarily modifying its cancellation policy for cruises and cruise tours departing through May 31, 2020. The cruise line is implementing this revised policy to assist guests making decisions regarding their upcoming cruise vacations during the evolving worldwide COVID-19 situation.

The details vary by departure date.

Date of Departure*	Policy Update

Apr 3 or earlier	Cancel up to 72hrs before sailing to receive
	Future Cruise Credit (FCC) for 100% of cancellation fees

Apr 4 – May 31	Cancel by Mar 31, 2020 and receive FCC for 100% of cancellation fees

Jun 1 – June 30	Final Payment moves to 60 days prior to sailing (from 90 days)

* Date of departure is from the start date of your cruise or cruise tour, whichever is earlier. Excludes Chartered Cruises

Guests that choose to keep their booking as currently scheduled for departures between March 9 and May 31 will receive the following Onboard Credit amounts (USD):

$100 per cabin for 3-day and 4-day cruises
$150 per cabin for 5-day cruises
$200 per cabin for 6 day and longer cruises

Future Cruise Credits will automatically be applied to each guests Captain Circle account after they have cancelled. Future Cruise Credits will not be available instantly and may take up to 10 business days to be processed.

Full details can be found at
https://www.princess.com/news/notices_and_advisories/notices/temporary-cancellation-policy.html

Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com.

About Princess Cruises
One of the best-known names in cruising, Princess Cruises is the fastest growing international premium cruise line and tour company operating a fleet of 18 modern cruise ships, carrying two million guests each year to 380 destinations around the globe, including the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South America, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica and World Cruises. A team of professional destination experts have curated 170 itineraries, ranging in length from three to 111 days and Princess Cruises is continuously recognized as "Best Cruise Line for Itineraries."

In 2017 Princess Cruises, with parent company Carnival Corporation, introduced MedallionClass Vacations enabled by the OceanMedallion, the vacation industry's most advanced wearable device, provided free to each guest sailing on a MedallionClass ship. The award-winning innovation offers the fastest way to a hassle-free, personalized vacation giving guests more time to do the things they love most. MedallionClass Vacations will be activated on five ships by the end of 2019. An activation plan will continue across the global fleet in 2020 and beyond.

Princess Cruises continues its multi-year, "Come Back New Promise" – a $450 million-dollar product innovation and cruise ship renovation campaign that will continue to enhance the line's onboard guest experience. These enhancements result in more moments of awe, lifetime memories and meaningful stories for guests to share from their cruise vacation. The product innovations include partnerships with award-winning Chef Curtis Stone; engaging entertainment inspired shows with Broadway-legend Stephen Schwartz; immersive activities for the whole family from Discovery and Animal Planet that include exclusive shore excursions to onboard activities; the ultimate sleep at sea with the award-winning Princess Luxury Bed and more.

Two new Royal-class ships are currently under construction - Enchanted Princess, scheduled for delivery in June 2020, followed by Discovery Princess in November 2021. Princess previously announced that two new (LNG) ships which will be the largest ships in the Princess fleet, accommodating approximately 4,300 guests are planned for delivery in 2023 and 2025. Princess now has four ships arriving over the next five years between 2020 and 2025. The company is part of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE:CUK).

SOURCE Princess Cruises