PortaOne, Mida Solutions Announce Interoperability Of Mida Operator Console With PortaSwitch

VANCOUVER, British Columbia and PADOVA, Italy, Oct. 7, 2015 /PRNewswire/ -- Global communications software company PortaOne, Inc. and Mida Solutions, a software vendor focusing on Unified Collaboration and Professional Communication, today announced successful completion of interoperability testing between Mida Solutions' Mida Operator Console and PortaOne's PortaSwitch telecommunications platform. The availability of the Mida Operator Console with PortaSwitch means ITSPs as well as enterprises of all sizes can quickly implement a fully web-based (HTML5) attendant console into their PortaSwitch-driven IPPBX systems.

Mida Operator Console is a fully-featured application that provides simple and efficient management of telephone calls, integration with enterprise phone directories, memos and presence integration. In addition to managing all incoming and outgoing calls for the enterprise, Mida Operator Console offers features that include call presence monitoring via BLF (Busy Lamp Field), call transfer, call park and call log, among others. Uniquely, the console has also been developed for visually impaired operators and is fully compatible with braille keyboards and screen reader software.

"We are excited to enter this new partnership with PortaOne. Thanks to the integration between PortaOne and Mida Solutions, it is now possible to extend PortaOne Unified Communication services with a web-based receptionist console, thus ensuring accessibility to visually-impaired and blind operators," said Marco Cortese, Mida Solutions' Chief Executive Officer.

As a web-based app, Mida Operator Console can be accessed in soft phone mode, or from any desktop PC or Apple Mac based on OS X as a seamless solution. The compatibility of the console adds further value to PortaSwitch, a converged system capable of handling the complete VoIP call control and billing functions of a diversified digital services company. Consisting of a real-time billing system, class 4 and 5 SIP softswitch and application servers, PortaSwitch supports provisioning, SIP call control, unified messaging, IP Centrex, callback management, IVRs, conferencing and more.

"Mida Operator Console offers a high level of flexibility for businesses of all sizes. Its support for cloud-based deployment also makes it an exceptional choice for IPPBX service providers," said Roman Khalenkov, Sales and Marketing Director for PortaOne. "We're confident that enterprises and service providers alike will find great opportunities for increased performance and business value through the compatibility of Mida Operator Console and PortaSwitch."

For more information about PortaSwitch, email PortaOne at [email protected] or call 866 SIP VOIP (866 747 8647) or +1 604 628 2508 outside North America. To learn more about Mida Operator Console, email [email protected] or call +39 049 760 185.

About PortaOne:
Based in Canada, PortaOne is a leading global software developer for modern telecoms. The company's B/OSS and switching products enable telecommunication service providers and carriers to run a broad line of retail, enterprise, SME, and wholesale services on a single integrated software platform. PortaOne's flagship platforms, PortaSwitch(http://PortaOne.com/PortaSwitch/) and PortaBilling(http://portaone.com/portabilling) are fundamental parts of the business infrastructure for over 400 service providers and telcos in 85 countries worldwide. Over two-thirds of 250 PortaOne staff are support engineers providing the best-in-industry 24/7 technical support services for clients involved in hosted IP PBX and SIP trunking services, calling cards and wholesale VoIP, IPTV and residential triple-play, MVNO and MVNE, SMS, data and voice over LTE, and more. To learn more, visit http://PortaOne.com.

About Mida Solutions:
Mida Solutions (http://www.midasolutions.com) is a software vendor focusing on Unified Collaboration and Professional Communication. Founded in 2004, Mida Solutions offers unique expertise and a complete suite of advanced services and voice applications with the mission to provide value added innovative technologies for unified communication. The well-established partnership with major players allows Mida Solutions to deliver reliable and innovative solutions based on market leader technologies. Mida Solutions is an ISO 9001:2008 certified company and it offers reliable product suites applicable to a wide range of SIP IP-PBX and a set of support and professional services. Mida vision is to take care of all customers' needs in all phases assuring the best class service quality.

SOURCE PortaOne

Related Links

http://PortaOne.com

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