PLUS Diagnostics Deploys Biscom's Digital Fax to Deliver Fast, High Quality Lab Results to Physicians while Reducing Costs

CHELMSFORD, Mass., Sept. 24, 2012 /PRNewswire/ -- Biscom, Inc., the leading provider of enterprise fax servers, hosted cloud fax services, and secure file transfer solutions, today announced that PLUS Diagnostics has deployed Biscom Digital Fax, a high speed, securely encrypted, patent-pending software solution for sending and receiving high resolution color images and documents over the Internet. By using Biscom Digital Fax, PLUS Diagnostics is reducing costs while delivering higher resolution lab results immediately, driving faster patient care and treatment decisions, and improved physician satisfaction.

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With locations in New Jersey, California and Texas, PLUS Diagnostics is the premier national provider of comprehensive and dynamic anatomic pathology services. It serves thousands of physicians -- including urologists, oncologists, dermatologists, and gastroenterologists -- and evaluates tens of thousands of samples monthly.

"The faxing technology we had in place didn't do enough to provide quick, clear and concise reporting. We knew we wanted a new system, and we knew we wanted it to be secure, Internet based, and easy to use on both ends," said Michael Adriani, director of IT at PLUS Diagnostics. "Biscom's Digital Fax was the right fit for PLUS Diagnostics because it met all of those needs, securely transmits in full color, and integrates seamlessly with our PathFlex LIS laboratory system and infrastructure."

Before deploying Biscom's Digital Fax, labeled as PLUS Dx Remote, PLUS Diagnostics faxed results to physician practices the traditional way, and then shipped the originals via FedEx overnight delivery, costing over $5.00 per report.  Using the Biscom application, PLUS Diagnostics has eliminated overnight shipping costs and reduced phone line charges, resulting in savings of thousands of dollars per month.

Biscom's Digital Fax also helps maintain HIPAA compliance and patient privacy with automatic 256-bit encryption. It delivers color lab results in real-time and at a high resolution to designated color printers and standard faxes to fax machines, satisfying PLUS Diagnostics' need for an unattended function at medical practices. The information is automatically printed and/or stored electronically, as received.

Unlike standard fax protocols or Fax over IP (FoIP) methods that still use analog fax tones, the transmission is completely digital, end-to-end over IP networks,  providing breakthrough transmission speeds, quality, security with encryption, full color, and elimination of telecom charges. Biscom Digital Fax is the only completely digital fax communications protocol available today, representing the next generation of fax communications.

Biscom Digital Fax quickly and securely transmits high resolution diagnostic color images and documents -- such as lab test results and medical/dental radiographs -- via the Internet. Biscom's Digital Fax software can run on a virtualized fax server to reduce hardware and maintenance costs, and is integrated with Biscom's on-premises FAXCOM servers, Biscom's FAXCOM Anywhere hosted fax service, and Biscom's Hybrid Fax Platform for automatic business continuity and disaster recovery. 

About Biscom

Founded in 1986, Biscom pioneered the fax server and hosted on-demand cloud fax marketplaces. Biscom has provided many of the world's largest companies with secure communications solutions, most notably its award-winning enterprise FAXCOM® Server and FAXCOM Anywhere hosted cloud enterprise fax solutions, Hybrid Fax Platform, Biscom Digital Fax, File Conversion software, and Biscom Secure File Transfer and Collaboration products.

SOURCE Biscom