WASHINGTON, May 18, 2017 /PRNewswire-USNewswire/ -- https://www.cpsc.gov/Recalls/2017/Pier-1-Imports-Recalls-Chalk-Note-Mugs
Recall Summary
Name of Product: Chalk Note Mugs
Hazard: The mugs can crack when filled with hot liquid, posing a burn hazard to users.
Remedy: Refund
Consumers should immediately stop using the recalled mugs and contact Pier 1 Imports for a full refund or merchandise credit.
Consumer Contact: Pier 1 Imports toll-free at 855-513-5140 from 8 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 5 p.m. CT Saturday or 10 a.m. to 6 p.m. CT Sunday or online at www.pier1.com and click on "Product Notes & Recalls" at the bottom of the page for more information.
Recall Details
Units: About 15,300 (in addition, about 900 were sold in Canada)
Description: This recall involves the Pier 1 Imports Chalk Note Mugs that can be written on with chalk. The stoneware mugs were sold in black and measure 5.25 inches tall by 5 inches in diameter. "Stoneware" and "Pier 1 Imports" are printed on the bottom of the mug.
Incidents/Injuries: The firm has received reports of eight mugs cracking when filled with a hot liquid. No injuries have been reported.
Sold exclusively at: Pier 1 Imports stores nationwide and online at Pier1.com from March 2016 through April 2017 for about $8.
Importer: Pier 1 Imports Inc., of Fort Worth, Texas
Manufactured in: China
Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/63274r-eng.php
This recall was conducted voluntarily by the company under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800
SOURCE U.S. Consumer Product Safety Commission
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