Pep Boys Selects Allstate Roadside Services as Roadside Assistance Provider
NORTHBROOK, Ill., April 21 /PRNewswire-FirstCall/ -- Allstate Roadside Services today announced that it has been selected by Pep Boys – Manny, Moe & Jack (NYSE: PBY), the nation's leading automotive aftermarket service and retail chain, as the provider of emergency roadside assistance services to Pep Boys customers at more than 580 locations in 35 states and Puerto Rico.
"We are pleased to announce the launch of the Pep Boys discounted towing services program," said Patrick M. O'Brien, president of Allstate Roadside Services. "Pep Boys has a great heritage and brand, and we are proud to bring our industry-leading roadside assistance capabilities to their customers."
When towing for repair is required during a roadside event, Allstate Roadside Services will recommend transport of a customer's vehicle to the nearest Pep Boys location. Through integrated technologies, the Pep Boys location will receive from Allstate Roadside Services information about the customer's vehicle and its needs in advance. This helps to ensure the store team is prepared to provide fast, expert service when the vehicle does arrive.
Allstate Roadside Services has a network of approximately 38,000 towing service providers nationwide, available to offer 24-hour towing, battery boost, flat tire change, lock-out assistance and fuel delivery.
"We believe partnering with Allstate Roadside Services will help us grow our towing program and better serve customers in need of roadside assistance," said Mike Odell, CEO of Pep Boys. "Allstate Roadside Services shares our commitment to putting customers first and offers the combination of the people, processes and technologies necessary to deliver a great towing experience to those customers."
Allstate Roadside Services is one of the leading providers of roadside assistance and associated services in North America, serving millions of drivers in the U.S., Canada and Puerto Rico. Visit www.allstateroadsideservices.com for more information.
About Pep Boys
Pep Boys has approximately 6,000 service bays within over 580 stores located in 35 states and Puerto Rico. Along with its full-service vehicle maintenance and repair capabilities, the Company also serves the commercial auto parts delivery market and is one of the leading sellers of replacement tires in the United States. Customers can find the nearest location by calling 1-800-PEP-BOYS or by visiting http://www.pepboys.com.
The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer. Widely known through the "You're In Good Hands With Allstate®" slogan, Allstate is reinventing protection and retirement to help more than 17 million households insure what they have today and better prepare for tomorrow. Consumers access Allstate insurance products (auto, home, life and retirement) and services through Allstate agencies, independent agencies, and Allstate exclusive financial representatives in the U.S. and Canada, as well as via www.allstate.com and 1-800 Allstate®.
SOURCE Allstate
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