Parker & Sons Seeks Customer Feedback
As part of an ongoing attempt to constantly better itself, Parker & Sons is reaching out to customers for feedback. Parker & Sons has long believed that a company that is not actively trying to better itself is doing its customers a disservice.
PHOENIX, Sept. 30, 2015 /PRNewswire/ -- Over its 40 years of work in the community Parker & Sons has constantly added to the services it offers. When Grandpa Parker founded the company in 1974 he performed air conditioning maintenance and repair out of his family station wagon. Now Parker & Sons is happy to offer HVAC installation and repair, plumbing work, and water services onto its extensive list of expertise.
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Homeowners across The Greater Phoenix Metropolitan Area seek out Parker & Sons for a wide variety of home maintenance needs, and Parker & Sons wants to know how they are doing.
Customers who have received service from Parker & Sons can follow this link to their website where they can begin the review process. Next customers will select the technician who assisted them from the department in which they received service. The technician can be rated based on a five start system. Parker & Sons anticipates the reception of a bounty of five star ratings. Customers will then be asked to provide their name and e-mail address to confirm they are in fact a real customer.
"We are very excited about our review system," said Josh Kelly, partner at Parker & Sons. "We aren't afraid to hear from anyone. We are very confident in the services we provide. There is a reason we don't shy away from our 100 percent customer satisfaction guarantee. We also know that The Valley is full of millions of unique individuals with millions of unique needs. If there is something we have not anticipated, or something we missed, then we want to hear about it. That is just part of providing unparalleled customer service," he added.
If Parker & Sons customers have not yet taken the opportunity to review the service they received they should jump over to parkerandsons.com and let them know what they think.
"Our review system was created to uphold the spirit of customer service that this company was founded upon," Josh Kelly mentioned with enthusiasm.
About Parker and Sons
Keeping You Comfortable With Expert Heating, Cooling & Plumbing Service Since 1974. Parker & Sons has been serving homeowners and businesses in Arizona for over 40 years and is recognized nationally.
Contact Information
Josh Kelly
602.273.7247
[email protected]
http://parkerandsons.com
SOURCE Parker & Sons
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