Palringo Launches Enterprise Group Messaging and Presence Platform

SAN FRANCISCO, Nov. 9, 2010 /PRNewswire/ -- Palringo, the mobile instant messaging company, today announced the launch of its Enterprise Instant Messaging Platform – a business-class version of its popular consumer mobile instant messaging solution.  Palringo Enterprise is a dedicated, device- and network-independent service that allows teams to collaborate, communicate and share media regardless of location.  It supports P2P and group messaging, handling workgroups of thousands of members and can be used from any handheld device or desktop, requiring only a data connection to work.  Users can send text, voice or picture messages to individuals and groups, which can result in significant telecommunications cost savings.  In some cases, enterprise customers have reported savings exceeding 50 percent.  

"Palringo is focused on delivering a truly mobile messaging experience that facilitates greater levels of collaboration and interaction for the enterprise," said Tim Rea, CEO, Palringo.  "The ability to quickly and easily send text, voice and picture messages, along with the use of location and presence information, can truly transform enterprise communication and impact the way business is conducted."  

Palringo's consumer offering, which launched in 2007, revolutionized the concept of instant messaging for mobile, with millions of users sending billions of messages each month.  Based on this foundation, large enterprise customers, including Fortune 100 organizations, have begun using the Palringo solution to facilitate communications among distributed teams, field technicians and other groups.  The launch of Palringo Enterprise adds important functionality to the core offering to make the mobile IM experience especially valuable for business.

How Does it Work?

Palringo has developed its own end-to-end telco-grade IM network with a proprietary protocol designed specifically to enable rich communications on any mobile device.  The Palringo client works on all major mobile OSes and, should connectivity to third-party services be required, is able to connect to popular IM services such as AIM, Yahoo!, ICQ, Microsoft Messenger and Facebook Chat, and enterprise messaging services.

Using the core Palringo service as a platform allows enterprise users to extend the usual IM text experience to enable:

• Voice:  A flexible form of push-to-talk messaging that allows users to use their phones like walkie-talkies

• Pictures:  Palringo makes it easy to snap a picture on the phone, or select a picture from the on-device album, and drop it into an on-going discussion with an individual or within a group.  In a business setting, field engineers can send images of particularly difficult faults to colleagues for comment, or colleagues can share photos from a tradeshow or industry event

• Groups:  Palringo's group function is flexible and scalable and can easily accommodate hundreds of individuals within a group

• Location:  Palringo offers a rich location/presence functionality that adds an additional level of communication in an enterprise setting.  The location functionality is flexible in terms of end-user privacy control options, but for enterprise solutions can also be configured in always-on mode

• History & Archival: Unlike competitors, Palringo's emphasis on a robust server-side platform allows the company to offer a full history of conversations accessible via the Palringo clients, via an individual user's account page on the web or via an admin control panel for enterprise users.  This is particularly important for regulated industries or other environments where the ability to archive IM and text conversations is important or even mandated

Enterprise Benefits

Productivity:  An always-on connection improves teams' ability to coordinate and communicate, leading to higher levels of efficiency

Instant Answers:  Establishing team chat within an enterprise makes it easy for staff to raise issues and generate an immediate response; support is always easily accessible

Coordination:  Rich presence, innovative group communications and the ability to maintain many separate discussions makes it easy to coordinate activities

Reduced Telecom Expenditures:  Customer studies show considerable cost savings with substantially reduced call costs and noticeable improvements in overall efficiency

About Palringo

Founded in 2006, the UK and San Francisco-based Palringo has built a new type of mobile communication solution that takes the PC-based instant messaging experience and makes it uniquely mobile.  With more than five million users sending tens of billions of messages monthly, the company has built a hardened, scalable system that delivers a compelling user experience to the consumer and a valuable communications tool to the enterprise.  For more information, visit www.palringo.com.

SOURCE Palringo