Orbitz Price Assurance® Refunds Hit $10 Million Mark

CHICAGO, Aug. 1, 2011 /PRNewswire/ -- Orbitz (http://www.orbitz.com) today announced that its one-of-a-kind Price Assurance cash refund program has hit the $10 million mark.  Orbitz Price Assurance rewards Orbitz customers with a guaranteed automatic cash refund if another Orbitz customer later books the same flight or prepaid hotel room for less.   Since the program's inception in June 2008, more than 170,000 Price Assurance refund checks totaling $10 Million in refunds have been issued to customers, confirming the Price Assurance promise that Orbitz customers will always get the lowest Orbitz price.

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Pamela Bailey of Los Angeles, CA received the Price Assurance refund check that broke the $10 million mark.  "While I had heard about Price Assurance before booking my trip, I didn't realize Orbitz really meant it or that I could benefit.  But then I got a check for $350 which helped pay for the vacation," said Bailey.  "Going forward I'll be booking all my travel on Orbitz!"  Bailey booked five airline tickets from Los Angeles to Orlando on Orbitz.  She received an automatic $350 Price Assurance refund check after another Orbitz customer booked the same itinerary for less. 

"In the 3 years since launch, Orbitz Price Assurance has automatically delivered 170,000 refund checks to customers, for a total of $10 Million in refunds. Orbitz Price Assurance is unmatched in the travel industry and is central to our commitment to give customers the information, tools and resources to make smart decisions and shop with confidence when booking travel," said Chris Orton, president of Orbitz.com.  "Orbitz Price Assurance provides peace of mind to consumers who want to lock in low prices by booking early while also being protected in case prices come down later on.  And the best thing is that it's completely automatic – our technology immediately starts tracking your itinerary to see if another Orbitz customer books the same trip for less."

While any airline ticket or pre-paid hotel booked in Orbitz.com is eligible for Price Assurance protection, the top 10 cities and flight routes most frequently generating Orbitz Price Assurance refunds are as follows:

Here's how Orbitz Price Assurance works:  book any air fare or pre-paid hotel on Orbitz; if another Orbitz customer subsequently books the same flight or hotel stay at a lower rate, Orbitz automatically sends a refund check for the difference.

In conjunction with the $10 million Price Assurance milestone, Orbitz is launching both a Facebook sweepstakes that will give away a VIP travel package to Las Vegas, as well as a new Price Assurance television advertisement.   Las Vegas is the top Price Assurance hotel payout city, and the sweepstakes jackpot includes a trip for four, with airfare, a suite at Caesars Palace, premium tickets to a Celine Dion concert and more.  

Entries are available at http://www.facebook.com/orbitz (2).   More information on Price Assurance and the new television spot are available at http://orbitz.com/priceassurance.

(1) Top 10 Routes/Cities Generating Price Assurance Refunds is based on Orbitz Price Assurance refund detections from 6-6-08 through 7-14-11.
(2) No purchase necessary.  Must be 18 or older.  U.S. residents only.  Void where prohibited.  Excludes AK and HI. Contest ends at midnight on 8/21/11. For full terms see: http://www.facebook.com/orbitz.

About Orbitz.com

Orbitz.com is a leading online travel company that enables travelers to search for and book a broad array of travel products, including flights, hotels, car rentals, cruises, and vacation packages.  Since launching its Web site to the general public in June 2001, Orbitz.com has become one of the largest online travel sites in the world and has led the industry with innovations including Flight Price Assurance, Hotel Price Assurance and Total Price hotel search results. On Orbitz.com consumers can search more than 80,000 suppliers worldwide including airlines, hotels and car rental companies.  Orbitz.com is owned by Orbitz Worldwide.  Stay connected to Orbitz.com with sale alerts, exclusive promotions and engaging conversations by following Orbitz on Facebook, Twitter and the Orbitz Travel Blog.

About Orbitz Worldwide

Orbitz Worldwide is a leading global online travel company that uses innovative technology to enable leisure and business travelers to research, plan and book a broad range of travel products.  Orbitz Worldwide owns a portfolio of consumer brands that includes Orbitz, CheapTickets, ebookers, HotelClub, RatesToGo and the Away Network.  Also within the Orbitz Worldwide family, Orbitz Worldwide Distribution delivers private label travel solutions to a broad range of partners including many of the world's largest airlines, and Orbitz for Business delivers managed corporate travel solutions for corporations.  Orbitz Worldwide uses its Investor Relations website to make information available to its investors and the public at http://investors.orbitz.com.  You can sign up to receive email alerts whenever the company posts new information to the website.

SOURCE Orbitz