Oracle Applauds Creators of Legendary Customer Experiences

Annual 2019 Markie Awards honor the movers, shakers, and experience makers across marketing, commerce, sales and service

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Oracle

Mar 21, 2019, 08:00 ET

LAS VEGAS, March 21, 2019 /PRNewswire/ -- MODERN CUSTOMER EXPERIENCE -- To celebrate the creators of truly great experiences across the entire customer journey, Oracle today announced the winners of the Markie Awards. The awards showcase Oracle Customer Experience (CX) Cloud customers who have delivered standout customer experiences across marketing, sales, service and commerce. This year's winners include Bonnier News, Samsung Business, Things Remembered, Movember Foundation and the City of Albuquerque, New Mexico.

"The Markie Awards have celebrated the art and science of digital marketing for more than a decade and to reflect the changing way customers interact with brands, we have expanded their scope to celebrate sales, service and commerce professionals as well," said Christina Cavanna, vice president, Corporate Marketing, Oracle. "The Markies are our way to recognize the people and organizations that push the boundaries of innovation to create outstanding experiences. The results achieved are incredible and Oracle congratulates all of this year's winners."

Spanning several categories, the Markie Awards recognize the movers, shakers and experience-makers from across industries. The winners of the 2019 Markie Awards are:

The Apex Award for Best Overall Customer Experience: Panasonic Computer Products Europe
The Thinker Award for Best Innovation in CX:

Best Innovation in Marketing: Snap Tech
Best Innovation in Sales: Aon
Best Innovation in Service: City of Albuquerque, New Mexico

The Insight Award for Best Use of Data: Cisco
The Heartstrings People's Choice Award: Health Resources in Action
The Upshot Award for Best Demonstrated ROI:

Best Demonstrated ROI in Marketing: Bonnier News
Best Demonstrated ROI in Sales & Service: Kenya Revenue Authority

The Cultivator Award for Best Lead Management Program: Samsung Business
The Omni Award for Best Omnichannel Experience: Things Remembered
The Borderless Award for Best International Marketing Campaign: Movember Foundation
The Pinpoint Award for Best Account-Based Marketing Strategy: Hewlett Packard Enterprise
The Convert Award for Best Commerce Experience: Livelo

The 2019 Markie Awards were presented on Wednesday, March 20, during Oracle Modern Customer Experience in Las Vegas. Every year, Modern Customer Experience brings together thousands of leading brands, industry visionaries, product experts and customer experience professionals to discuss the latest trends and best practices in marketing, commerce, sales and service.

About Oracle
The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at oracle.com.

About Modern Customer Experience 2019
Modern Customer Experience arms professionals across commerce, marketing, sales, and service with the tools to deliver legendary customer experiences and exceed in the Experience Economy. For more information, please visit https://www.oracle.com/moderncx/

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SOURCE Oracle