Only 32% of Medicare Advantage Members Are Familiar with Star Ratings in 2019, Up from 22% in 2018: HealthMine Survey
Of those familiar with Star Ratings, half said Star Ratings helped them choose a plan
DALLAS, May 20, 2019 /PRNewswire/ -- Thirty-two percent (32%) of Medicare Advantage plan members with chronic conditions responded they were familiar with the Star ratings system used by CMS. This is up from 22 percent awareness in 2018. Of those familiar, 49 percent used the grading system to help them choose a plan for 2019 enrollment compared to 51 percent last year. Most of the remaining percent who were unfamiliar with Star Ratings said they would use them once they were informed, with 74 percent of respondents in 2019 plans saying they would use Star Ratings to help choose a plan in the future, versus 75 percent in 2018. The results are from HealthMine surveys of 781 Medicare Advantage plan members fielded in June 2018, and 800 surveyed in 2019.
Despite most Medicare Advantage plan members not familiar with Stars, most are choosing plans with high ratings. According to an analysis in 2018, 74 percent of enrollees were in the plans with four or more Stars. Yet, the HealthMine data revealed that just 15 percent of the total respondent base of 800 used Star Ratings in picking a
2019 plan.
According to Jean Arrington, chief innovation officer at HealthMine, "Awareness of Star Ratings is slightly on the rise, but still low at less than one in three people. Yet, most Medicare Advantage enrollees are ending up in the highest rated plans. We only expect that to grow and push to ubiquity where almost all members are in four-plus Star rated plans. For plans, it means increased pressure to excel in performing in a value-based insurance design world. The engine driving plan performance is clearly each member taking the right health actions. We are seeing that our health plan clients that create deep connections with members are realizing results with high Star Ratings."
About the Surveys
The 2019 HealthMine Medicare Survey queried 800 insured age 65+ consumers with a chronic condition who are enrolled in a Medicare Advantage plan in May 2019. The 2018 survey queried 781 Medicare Advantage plan members in June 2018. Data were collected via an opt-in panel. The margin of error was three percent (3%). Dynata fielded the survey. Dynata is one of the world's leading providers of first-party data contributed by consumers and business professionals. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data.
About HealthMine
HealthMine is the only Health Action as a Service company (HAaaS) originally built inside a Value-Based Insurance Design (VBID) health plan. HealthMine's services help health plans target and empower individuals to take actions that improve clinical outcomes while decreasing total cost of care and increasing plan revenue. HealthMine is online at www.healthmine.com.
SOURCE HealthMine, Inc.
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