SAN FRANCISCO, Nov. 10, 2020 /PRNewswire/ -- The global on-call scheduling software market size is expected to reach USD 7.93 billion by 2027, registering a CAGR of 31.6% from 2020 to 2027, according to a new report by Grand View Research, Inc. The promising growth prospects of the market can be attributed to the increasing need for reducing business administration costs and optimizing business performance.
Key suggestions from the report:
- In terms of component, the solutions segment is expected to retain its dominance over the forecast period as numerous businesses are widely adopting on-call scheduling solutions to connect with their employees and improve employee workflows and transparency
- Numerous small and medium enterprises across the globe are focusing on moving their existing applications to the cloud and introducing new cloud applications into their business operations. This, as a result, is expected to create growth opportunities for the cloud-based segment
- Healthcare organizations are focusing on leveraging on-call scheduling solutions to effectively manage resources, reduce scheduling friction, boost employee morale, account for scheduling irregularities, and improve patient care
- In North America, factors such as the widespread use of online booking systems in various service-based businesses and the early adoption of digitization are expected to contribute to the growth of the market
Read 130 page research report with ToC on "On-call Scheduling Software Market Size, Share & Trends Analysis Report By Component (Solutions, Services), By Type (Cloud-based, On-premise), By Application, By Region, And Segment Forecasts, 2020 - 2027'' at: https://www.grandviewresearch.com/industry-analysis/on-call-scheduling-software-market
Rapid growth in the adoption of m-health apps is also expected to fuel market growth over the forecast period. On-call scheduling software enables users to fix appointments according to their favored time, without wasting valuable resource hours and the hassle of overlapping the appointments. The software offers various benefits over the telephone-based booking process, such as multiple booking types, time slot management, and managing bookings through the calendar.
On-call scheduling management solutions ensure that any schedule changes are frequently updated in real-time and precisely reflected across the organization. Hosting a centralized on-call scheduling software solution allows representatives to quickly access the right resource. Furthermore, these solutions allow representatives to text, call, or securely message without having to check in with an administrative resource or call center.
Owing to the availability of a finite number of employees and limited time, it is up to administrators to create a schedule that allows representatives to achieve full coverage and to be productive while not oversaturating the premises with unoccupied representatives. Businesses are focusing on integrating on-call scheduling software into their monitoring and alerting systems to effectively monitor workforce productivity. Furthermore, businesses are focusing on using on-call scheduling software to optimized schedules for their employees and achieve a high level of performance.
Grand View Research has segmented the global on-call scheduling software market based on component, deployment, application, and region:
- On-call Scheduling Software Component Outlook (Revenue, USD Million, 2016 - 2027)
- Solutions
- Services
- On-call Scheduling Software Deployment Outlook (Revenue, USD Million, 2016 - 2027)
- Cloud-based
- On-premise
- On-call Scheduling Software Application Outlook (Revenue, USD Million, 2016 - 2027)
- Business
- Medical Use
- Others
- On-call Scheduling Software Regional Outlook (Revenue, USD Million, 2016 - 2027)
- North America
- U.S.
- Canada
- Europe
- Germany
- U.K.
- Asia Pacific
- China
- India
- Japan
- Latin America
- Brazil
- Middle East & Africa
List of Key Players of On-call Scheduling Software Market
- 1Call Division of AMTELCO
- Adjuvant Technologies, LLC
- Ambs Call Center
- Central Logic Inc.
- Everbridge, Inc.
- Kronos Incorporated
- Lightning Bolt Solutions
- MDsyncNET
- OpenTempo
- ServiceNow, Inc.
- Shift Administrators LLC
- Spok, Inc.
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About Grand View Research
Grand View Research, U.S.-based market research and consulting company, provides syndicated as well as customized research reports and consulting services. Registered in California and headquartered in San Francisco, the company comprises over 425 analysts and consultants, adding more than 1200 market research reports to its vast database each year. These reports offer in-depth analysis on 46 industries across 25 major countries worldwide. With the help of an interactive market intelligence platform, Grand View Research helps Fortune 500 companies and renowned academic institutes understand the global and regional business environment and gauge the opportunities that lie ahead.
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