Nyansa's Voyance Service Selected by Wesleyan University to Proactively Address Network Application and Service Dependency

Wesleyan becomes the latest of dozens of major universities, such as Stanford, University of Tennessee Knoxville, USC, Samford, San Diego State, Brandeis, Liberty and Suffolk University,
to standardize on Nyansa's Voyance network analytics platform.

With Voyance, Wesleyan can now proactively address individual user incidents and systemic network service and application behavior to ensure the best possible experience for students, staff and guests.

Using Voyance, Wesleyan pinpoints problems and automatically identifies network service trends affecting the performance and reliability of its wireless LAN infrastructure without the need to collect and analyze volumes of raw network, client and application data. Wesleyan is also working to integrate Voyance with its ServiceNow^® service management platform to streamline service desk operations.

"A big focus for us has been around application and service dependency all the way up and down the layers of the network stack," said Karen Warren, Deputy CIO at Wesleyan.

Warren noted that for many organizations, it can be very difficult to understand all the different infrastructure details at play that can have a major impact the quality of users' network experience.

Nyansa's Voyance service now automatically provides actionable insight into every client network transaction while eliminating all the complexity from having to manually analyze and correlate raw data from all kinds of different sources to come to the same conclusions.

"You can't fix what you don't know about," continued Warren. "And the only way we are going to know is if we are watching and understanding the user experience of what we're building."

"Voyance effectively automates this process giving us a much more complete picture of what's happening from the end user to the service level.  To have a tool that allows you to be proactive, diagnose and get ahead of how the network is behaving from the client perspective is no longer merely a nice to have but simply a necessity into today's ever-changing university network environment," concluded Warren.

For network managers, balancing many different network services, devices and applications, to understand the actual user experience across an entire network presents a unique new challenge.

Traditional IT Infrastructure Monitoring Moves to More Actionable Analytics

Requiring no client software, agents or additional hardware sensors, Nyansa's Voyance cloud-based network analytics service concurrently analyzes, measures and correlates every wired and wireless client network transaction across the entire OSI stack, providing real-time and historical insight into infrastructure, application and device behavior.

Unlike alternative solutions that merely provide raw data that must be manually analyzed and correlated with other parts of the network by IT staff, Voyance automates this process, delivering summarized answers to user application, device and network service questions in plain English.

With Voyance, organizations can now quantify ROI for the entire network infrastructure, quantifying the expense and impact of infrastructure upgrades, identify lost client hours due to infrastructure incident and determine where best to allocate resources within the network.

Media Contact
David Callisch
Nyansa, Inc.
[email protected]
+1 408-504-5487

SOURCE Nyansa, Inc.