NTS Implements CDG's MBS Consumer Billing And BDS-I Solutions
CHAMPAIGN, Ill., Nov. 15, 2017 /PRNewswire/ -- Communications Data Group (CDG) is pleased to announce the implementation of its BDS and access billing solution, BDS-I, and online subscriber billing and customer care system, MBS, at NTS Communications, a leading provider of fiber-based communications solutions specializing in Internet, voice, video, and managed services for business and residential customers.
The implementation of the BDS-I and MBS systems has already begun to yield positive growths for NTS. Cyrus Driver, President and CEO of NTS, stated, "NTS' partnership with CDG has demonstrated immense positive growth for our company and our customers. The implementation of the BDS-I and MBS systems has allowed NTS to improve and streamline our customer care and billing systems to perform better for our employees and to provide the best experience possible to our customers. CDG is not only our business partner but also a valued collaborator as we continue to enhance and expand our systems."
The collaborative exchange of information between NTS and CDG has also benefitted CDG and enhanced their solutions. Mike Chalk, CDG's Vice President of Product Development, stated, "NTS has shared a lot of great ideas with us that we have already integrated into the MBS system. Our newly redesigned Network / Plant design and inventory management system is a perfect example. It was NTS' vision. And when they shared it with us, we knew it should be our vision too."
"The key to the success of CDG's Support and Implementation models," according to CDG's President and CEO, Bob Labonte, "is that we do not simply answer questions about our products. Instead, we engage in dialogues with our clients, and as partners we work together to determine how they can best utilize our system and how we can best grow our products to help them meet their business needs and goals. NTS's gains since implementing BDS-I and MBS and their involvement in developing our new Network / Plant solution are perfect examples of how engaged dialogue can produce positive outcomes for everyone involved."
About CDG: CDG offers scalable, accurate billing and operational support solutions for voice, video, and data for retail and wholesale telecommunications carriers and service providers. Options include: BDS, Interconnect, CABS, Mediation, Customer Care, Network / Plant, Trouble, Service Provisioning, E-Care, Task Management and third-party financial, mapping and facilities management products. Service bureau, hosted and licensed options are available. Visit our website at www.cdg.ws to learn more.
About NTS Communications: NTS Communications provides managed telecommunications cloud services and is the leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. NTS delivers one of the fastest Internet connections available over a true fiber to the premise network. For the Company's website, please visit: www.ntscom.com.
Communications Data Group
102 South Duncan Road
Champaign, IL 61822
888.234.4443
Fax: 217 351-6994
[email protected]
www.cdg.ws
Contact: Ryan Travaille
Phone: 217 402-3445
[email protected]
SOURCE Communications Data Group
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