nShift Go Native launched so ecommerce platforms and online B2C marketplaces can offer greater delivery choice to retailers

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Jul 02, 2024, 10:47 ET

LONDON, July 2, 2024 /PRNewswire/ -- nShift Go Native enables ecommerce platforms and online B2C marketplaces to easily offer multi-carrier deliveries to their retailers via a single API.

The new product enables software providers, including ecommerce platforms and online B2C marketplaces, to offer retailers access to a 1000+ carrier library. It is the latest product announcement from nShift, the world leader in delivery & experience management (DMXM) solutions.

nShift Go Native is built to be built-in as an API first, cloud-native, and fully headless platform which enables multi-carrier shipping for all retailers. Its features include self-service carrier activation, flexible and timed deliveries, lockers, PUDO (pick up/drop off) locations, overseas deliveries, and tracking notifications.

Offering a range of delivery options at checkout increases conversions by up to 20% and builds customer loyalty and repeat purchase. The right delivery options and order tracking matter more to new and returning ecommerce customers than loyalty schemes, perks, and payment options. According to a nShift/Retail Week study, 72% of shoppers expect a choice of delivery options, compared with just 49% expecting flexible payments.

nShift Go Native is built to be built natively into ecommerce platforms and online B2C marketplaces. All features are accessible through APIs which enhance fully native user experience.

It enables providers to easily add shipping to their offers by connecting to nShift's 1000+ carrier library, enhancing the value to retailers and expanding revenue opportunities.

Mattias Gredenhag, CTO, nShift, said: "Multi-carrier deliveries are vital for driving ecommerce success today. They help improve conversion rates, build loyalty, and enable retailers to grow internationally. nShift Go Native enables ecommerce marketplaces and software platforms to elevate their offer without going through the trouble of developing and maintaining their own carrier connections."

nShift Go Native is designed to make multi-carrier delivery a fully native capability within a wide range of systems and platforms, including ecommerce platforms, online B2C marketplaces as well as ERP, WMS, TMS, OMS, payments, and marketing automation.

Gartner, a company delivering actionable, objective insight to executives and their teams, states: "Most providers of ERP, transportation management systems (TMS), order management systems (OMS) and warehouse management systems (WMS) do not specialize in parcel capability... This leaves users with a gap in capability and need for a stand-alone [multi-carrier parcel management] solution."

Ecommerce platforms and online B2C marketplaces are invited to register their interest in nShift Go Native API at https://nshift.com/solutions/platforms.

Notes for editors

Gartner, Market Guide for Multicarrier Parcel Management Solutions, By Simon Tunstall, Brock Johns, Oscar Sanchez Duran, 27 May 2024.

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of the Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About nShift

nShift's delivery & experience management platform drives ecommerce success. Grow beyond limits with constant innovation and the world's largest carrier network. Build customer loyalty with end-to-end tools that enhance experience. Unify data into usable insight that connects and optimizes processes. With nShift, make delivery the essential link between your brand and your customers.

nShift. Worry less. Ship smarter. www.nshift.com

Shift/Retail Week report, "Customer Unlocked: inside the mind of 1,000 shoppers": https://nshift.com/press/delivery-experience-more-important-to-online-shoppers-than-loyalty-perks

Logo: https://mma.prnewswire.com/media/1782566/nShift_Logo.jpg