Northeast: Emergency Preparation Contacts and Safety Tips from Verizon

NEW YORK, Jan. 26, 2015 /PRNewswire/ -- Western New York got its chance earlier this winter. Now it's the Northeast corridor's chance to battle the elements as the first big blizzard of 2015 makes its way up the coast, with dizzying snowfall predictions for Philadelphia, New York and Boston – and everywhere in between.

Verizon has been working nonstop to ensure that our networks continue to function well for customers so they can keep in touch during critical times like these.

Tip for staying prepared during an emergency

Verizon customers whose services may be impacted by the storm can reach Verizon a number of different ways. Visit www.verizon.com/outage to report service-related issues, receive alerts, request repair and find helpful service-related frequently asked questions. Customers can also contact Verizon at 1-800-VERIZON or use the Verizon In-Home Agent application on their PCs to diagnose and fix problems.

Small-business customers can visit www.verizon.com/bizoutage. Medium-size business and enterprise customers should contact their regular customer service centers or account teams, as needed.  Enterprise customers can also access the Enterprise Center at https://enterprisecenter.verizon.com.

Verizon has mobilized its employees and resources to respond to the needs of customers in the storm's aftermath. Verizon's operations teams continue to closely monitor the storm's impact on our networks and will deploy repair technicians to the hardest-hit areas.

Since our network facilities rely on power to deliver services to customers, we have made sure that backup batteries and generators at our key network facilities have been tested and fueled to keep power flowing to deliver services to customers in case of prolonged commercial power outages. 

In addition, Verizon's disaster recovery fleet of emergency vehicles stands ready for deployment to the affected region, if needed. The fleet includes a 51-foot mobile command center, two 53-foot mobile emergency calling centers and satellite trailers.

You can get the latest updates at www.verizon.com/news, www.verizonwireless.com/news, or www.verizonenterprise.com/about/news/.

Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, with more than 108 million retail connections nationwide. Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers worldwide. A Dow 30 company with more than $127 billion in 2014 revenues, Verizon employs a diverse workforce of 177,300. For more information, visit www.verizon.com/news/.

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SOURCE Verizon

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