North Highland Announces New Customer Experience Executive

Kelly Slothower Will Serve as Associate Vice President for the Firm

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Nov 01, 2018, 09:00 ET

ATLANTA, Nov. 1, 2018 /PRNewswire/ -- Management consulting firm North Highland is pleased to announce that Kelly Slothower has joined the firm as an associate vice president to help grow the firm's customer experience (CX) practice. In her role, Slothower will focus on helping clients achieve customer-centered growth objectives and build CX-optimized organizations.

"I'm excited to welcome Kelly to North Highland," said Rob Sherrell, Global Head of Customer Experience. "She possesses a rare blend of creativity, data and technology expertise. I look forward to working with her to develop and embed lasting CX capabilities for our clients."

Slothower has over 15 years of experience leading transformation in demanding cultures and matrix environments. Prior to North Highland, she served as senior director, customer experience at ADP, where she drove the vision for omni-channel journeys, developed roadmaps, crafted business cases for investment and gained executive buy-in. Additionally, Slothower held strategic and customer experience positions with agency, corporate and consultancy firms including Oracle, Digitas LBI, Arnold Worldwide and Leo Burnett.

Slothower graduated cum laude from the Indiana University of Pennsylvania with a bachelor's degree in marketing.

About North Highland
North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, Ga., with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (www.cordenceworldwide.com), a global management consulting alliance. For more information, visit northhighland.com and connect with us on LinkedIn, Twitter and Facebook.

Contact: Jaclyn Proctor, 404-975-6215, [email protected]

SOURCE North Highland