North America B2C E-Commerce Delivery 2023: Featuring Best Buy, Canada Post, FedEx, Lowe's, Macy's, Nordstrom, Target, The Home Depot, UPS, USPS & Walmart

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Jan 27, 2023, 14:40 ET

DUBLIN, Jan. 27, 2023 /PRNewswire/ -- The "North America B2C E-Commerce Delivery 2023" report has been added to ResearchAndMarkets.com's offering.

The use of online grocery delivery services in North America is decreasing post-pandemic

During the pandemic online and delivery orders in the U.S. experienced a significant increase across various online delivery channels. Now, with the pandemic subsiding, in-person shopping is gaining popularity again across North America and a bigger share of U.S. consumers decreased their online grocery purchases between 2021 and 2022 when compared to the share of consumers that increased online grocery purchases in the same period.

Regardless of the decreasing number of consumers purchasing groceries online, the grocery B2C delivery market in the U.S. is still forecasted to grow in the coming years.

Canada displays a faster delivery speed than the U.S.

As delivery speed remains among the main concerns of online shoppers in North America, businesses in the U.S. and Canada are trying to keep up with the demand. So far, Canada leads this race with a shorter average delivery time than the U.S. in 2022. Another area in which Canada maintains a strong position is the use of alternative delivery methods such as collection points. More online shoppers in Canada made use of collection point deliveries, with the share of Canadian collection point users being almost three-times the U.S. share.

Questions Covered in the report:

Which country in North America leads in terms of delivery speed in 2022?
What is the distribution of collection point use in the U.S. and Canada in 2022?
In 2021, which delivery-related factors encouraged the completion of an online purchase in the U.S. and Canada?
Which was the most preferred delivery location in the U.S. in 2021?
What is the forecasted value of the grocery delivery B2C E-Commerce market in the U.S. in 2025?

Countries Covered: USA and Canada.

Please note: For this report, the purchase of an Enterprise license allows up to ten worldwide users of an organization access to the report

Key Topics Covered:

1. Management Summary

2. North America

2.1. Regional

B2C E-Commerce Delivery Market Overview & Trends, September 2022
Handling of Deliveries During Different Seasons, by Country, in % of First Attempt successful deliveries, Q1 2021 & Peak Season 2021
Collection Point Use, by Country, in % of Parcels Delivered to Collection Points, Q1 2022
UPS Distribution Among Top Online Stores*, by Country, in % of Online Stores, 2021e
USPS Distribution Among Top Online Stores*, by Country, in % of Online Stores, 2021e
FedEx Distribution Among Top Online Stores*, by Country, in % of Online Stores, 2021e

2.2. USA

Share of Origin of International Shipments, in %, 2021
Share of Parcels That Were Delivered Within Two Business Days, in %, 2021
Share of Parcels Picked Up From Collection Points Within 24 Hours, in %, 2021
Share of Parcels That Were Successfully Delivered at First Attempt, in %, 2021
Share of Online Shoppers Willing to Buy More For Free Shipping, in %, 2021
Top Factors Encouraging Internet Users to Complete an Online Purchase, incl. "Delivery", in % of Internet Users, Q3 2021
Most Used Delivery Methods For Online Purchase in The Past Month, in % of Digital Buyers, April 2020 vs April 2021
Most Used Method of Product Return in the Past 6 Months, in % of Digital Buyers, October 2021
Top Fulfillment Methods That Adults Are Most Likely to Use During The Upcoming Holiday Season, in % of Respondents, October 2021
Breakdown of Time Internet Users Typically Wait for Digitally Purchased Delivery Orders, in %, June 2022
Click-and-Collect Sales Value, in USD billions, and Year-on-Year Change, in %, 2019-2024f
Number of Click-and-Collect Buyers, in millions, and Year-on-Year Change, in %, 2019-2024f
Click-And-Collect Sales, by Company, in USD billion, 2021
Top 3 Delivery Providers Used by Online Stores, in % of Online Stores, 2021e
Grocery Delivery B2C E-Commerce Sales Value, in USD billions, and Year-on-Year Change, in %, 2019-2025f
Number of Online Food Delivery Platform Users, in millions, 2020 & 2021
Top 5 Most In-Demand Digital Grocery Features, in % of Digital Grocery Users, November 2021

2.3. Canada

Share of Origin of International Shipments, in %, 2022e
Top Factors Encouraging to Complete an Online Purchase, in % of Internet Users, Q3 2021
Top 3 Delivery Providers Used by Online Stores, in % of Online Stores, 2021e
Number of Online Food Delivery Platform Users, in millions, 2020 & 2021

A selection of companies mentioned in this report includes

Best Buy
Canada post
FedEx
Lowe's
Macy's
Nordstrom
Target
The Home Depot
UPS
USPS
Walmart Inc.

For more information about this report visit https://www.researchandmarkets.com/r/4a6ixn-america-b2c?w=5

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