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NICE to Present its Next Generation 9-1-1 Solutions at APCO 2010

NICE to Highlight its VoIP Recording Solutions for Public Safety Along With NICE Inform, Incident Management Solution, as Industry Starts its Transition to Next Generation 9-1-1


News provided by

Nice Systems Ltd.

Jul 30, 2010, 06:58 ET

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RA'ANANA, Israel, July 30, 2010 /PRNewswire-FirstCall/ -- NICE Systems Ltd. (NASDAQ: NICE), a leading global provider of intent-based solutions that enable enterprises and security organizations to extract Insight from Interactions, transactions and surveillance to drive business performance, reduce risk and ensure safety, today announced that it will be highlighting its industry-leading IP telephony recording solutions for the Public Safety sector at the 2010 APCO Conference, as part of its Next Generation 9-1-1 suite of solutions. The NICE solutions will be exhibited in booth 731 at the 76th Annual APCO Conference and Expo in Houston, Texas, August 2-5, 2010.

With progress toward Next Generation 9-1-1, PSAPs (Public Safety Answering Points) are now preparing to migrate from the outdated PTSN (Public Switched Telephone Network) 9-1-1 system to an IP (Internet Protocol) based emergency services network. This migration will require PSAPs to update their 9-1-1 technology to support IP-based communications. As a global leader in VoIP recording technology, with more than a decade of accumulated domain expertise, NICE's proven VoIP solutions are implemented at many leading contact centers, trading floors and security organizations worldwide, having been certified by the world's leading VoIP telephony vendors. NICE offers resiliency options for mission critical environments, scalability, low cost of ownership, enhanced capabilities such as support for recording encrypted VoIP traffic, and a smooth migration path from traditional telephony to IP.

The NICE VoIP solution is part of NICE's IP suite which also includes RoIP (Radio over IP) recording solutions, and NICE Inform, an open architecture multimedia incident information management solution that helps PSAPs capture, consolidate and manage all types of Next Gen 9-1-1 information, including audio, video, text and data. Through its strategic partnerships with industry-leading trunked radio systems providers, NICE Systems has been a driving force in RoIP recording.

Designed for openness and interoperability, NICE Inform is a software application that sits on top of NICE's traditional telephony and radio recording solutions, as well as NICE's VoIP and RoIP (Radio over IP) capture platforms, making it possible for PSAPs to migrate seamlessly from traditional telephony and radio recording technology to IP recording without a forklift upgrade. NICE also recently participated in NENA's NG9-1-1 ICE 2 (Industry Collaboration Event) where its NICE Inform and VoIP recording solutions successfully passed interoperability testing.

"Voice over IP has made significant inroads in commercial enterprises in the last decade and NICE has been there every step of the way with our industry-leading technology, evidenced by a large number of IP telephony recording deployments in the most complex environments," said Chris Wooten, President, NICE Security Americas. "In Public Safety, recording is mission-critical so first and foremost, 9-1-1 centers need confidence and trust in their recording solution provider. We're excited to leverage more than a decade of IP experience along with our proven IP recording track record to serve the needs of Next Generation 9-1-1 centers. Furthermore, NICE's ability to offer proven IP recording technology for both VoIP and RoIP, along with NICE Inform enables PSAPs to seamlessly tie these incident recordings together, as they start to migrate to IP."

About NICE Systems

NICE Systems (NASDAQ: NICE) is the leading provider of intent-based solutions and value-added services, powered by advanced analytics of unstructured multimedia content - from telephony, web, radio and video communications. NICE's solutions address the needs of the enterprise and security markets, enabling organizations to operate in an insightful and proactive manner, and take immediate action to improve business and operational performance and ensure safety and security. NICE has over 24,000 customers in more than 150 countries, including more than 80 of the Fortune 100 companies. More information is available at http://www.nice.com.

Trademark Note: 360degrees View, Alpha, ACTIMIZE, Actimize logo, Customer Feedback, Dispatcher Assessment, Encorder, eNiceLink, Executive Connect, Executive Insight, FAST, FAST alpha Blue, FAST alpha Silver, FAST Video Security, Freedom, Freedom Connect, IEX, Interaction Capture Unit, Insight from Interactions, Investigator, Last Message Replay, Mirra, My Universe, NICE, NICE logo, NICE Analyzer, NiceCall, NiceCall Focus, NiceCLS, NICE Inform, NICE Learning, NiceLog, NICE Perform, NiceScreen, NICE SmartCenter, NICE Storage Center, NiceTrack, NiceUniverse, NiceUniverse Compact, NiceVision, NiceVision Alto, NiceVision Analytics, NiceVision ControlCenter, NiceVision Digital, NiceVision Harmony, NiceVision Mobile, NiceVision Net, NiceVision NVSAT, NiceVision Pro, Performix, Playback Organizer, Renaissance, Scenario Replay, ScreenSense, Tienna, TotalNet, TotalView, Universe, Wordnet are trademarks and/or registered trademarks of NICE Systems Ltd. All other trademarks are the property of their respective owners.

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Messer Livnat, are based on the current expectations of the management of NICE-Systems Ltd. (the Company) only, and are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company's customer base (particularly financial services firms) and the resulting uncertainties; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; pressure on pricing resulting from competition; and inability to maintain certain marketing and distribution arrangements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

    Corporate Media
    Galit Belkind           NICE Systems           +1-877-245-7448
                            [email protected]
    Investors
    Daphna Golden           NICE Systems           +1-877-245-7449

                            [email protected]

SOURCE Nice Systems Ltd.

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