Nexidia Takes 2014 Top Honors, Winning Both "Star Performer" and "Speech Technology Excellence" Awards

ATLANTA, Sept. 2, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced that the company has earned awards from two of the industry's most prominent publications. Speech Technology magazine recently named Nexidia a winner of their 2014 Star Performers Awards and TMC's CUSTOMER Magazine once again named the company a winner of its Speech Technology Excellence Award.

Speech Technology magazine's newly established Star Performers Awards honor the industry's biggest "speech technology innovators." Nexidia joins other world-class technology companies—including Amazon.com, Apple, Google, and Microsoft—as 2014 Star Performers. As part of its coverage of its 8th annual Speech Industry Awards, the publication recently published an article—entitled "Star Performers: Nexidia's Analytics Addresses 'Enormous Volume and Scale'"— which highlighted the industry-leading capabilities of Nexidia Interaction Analytics 11. According to the publication, "Industry insiders have been impressed by the 11.0 release."

"Our Speech Industry Awards honor the best speech technology builders and buyers. Whether it's to improve customer experiences, company performance, or both, their efforts will undoubtedly shape the future of the speech technology industry," commented David Myron, Speech Technology magazine's editorial director.

TMC's CUSTOMER Magazine's 2014 Speech Technology Excellence Awards "honor companies who have demonstrated innovation in speech technology solutions that improve the bottom line for their customers."

"Winners of the Speech Technology Excellence Award have demonstrated to the editors of CUSTOMER magazine that their products are exemplary in the speech technology industry. These products have proven superior capability and ultimately improved the bottom line for customers," said Rich Tehrani, TMC's chief executive officer.

"We are honored to be recognized by these two leading publications as a company that is driving the evolution of the industry to new heights. These awards further validate our steadfast focus in leading through innovation," said John Willcutts, Nexidia's president and chief executive officer. "Our strategy of owning our core technology continues to pay tremendous dividends, as it affords us an unparalleled degree of flexibility, speed, and freedom in discovering breakthrough solutions and driving value for our clients."

About Nexidia
Nexidia provides customer interaction analytics solutions with patented technologies and breakthrough applications that enable companies to drive business transformation by capturing, making sense of, and using the full range of communications they have with customers. As the traditional voice of the customer expands from the contact center to include surveys, email, chats, and even social media sites, Nexidia provides software and service expertise to help companies synthesize this data into both a tactical tool for operational improvements and a catalyst for strategic business transformation. For more information, please visit www.nexidia.com.

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Nexidia Contact:
Renee Maler
Philosophy PR + Marketing
925.968.9495
[email protected]

SOURCE Nexidia

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