New DevOps FUSION Summit Will Debut This November in New Orleans

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Jun 01, 2015, 09:00 ET

COLORADO SPRINGS, Colo., June 1, 2015 /PRNewswire/ -- HDI and itSMF USA, two leaders in the world of IT service management (ITSM), today announced the launch of the DevOps FUSION Summit—a groundbreaking event that will lead the way in demonstrating the combined benefits of DevOps and ITSM. Co-located with FUSION 15 at the Hyatt Regency in New Orleans, the DevOps FUSION Summit will take place November 1-2, 2015. To learn more and register with the early bird discount, visit DevOpsFUSION.com.

Through two days of immersive sessions, attendees will learn how the collaboration and integration of cross-functional teams of developers, QA, DBAs, business analysts, and IT operations leads to continuous software delivery, stability in operating environments, less complex problems with faster resolution times, and the improved delivery of business value from IT investments. The integration of DevOps and ITSM represents the natural progression of the industry and unlocks higher levels of value.

"In our increasingly service-oriented world, there is great value in the collaboration between development and operations staff throughout all stages of the development lifecycle — from design through the development process to all levels of production support," says Michelle Frilow, HDI's director of events and conferences. "Because of that, we can't think of a better platform to showcase DevOps than FUSION 15."

The jam-packed schedule includes access to the FUSION expo hall, two general sessions featuring keynote speakers, various networking opportunities, roundtable discussions, and dozens of targeted learning sessions in the following categories:

DevOps Perspective: Setting the Stage for Collaboration
DevOps/ITSM Deep Dives
Establishing the Way Forward
DevOps/ITSM Case Studies at Work

"Those who are unfamiliar with the emphasis organizations are putting on the DevOps methodology will soon discover the value that is realized when it is fully integrated with IT service management," adds Charles Araujo, president of itSMF USA. "The DevOps FUSION Summit will provide ITSM, IT Operations and development professionals with meaningful information, proven methods, and practical approaches that will foster collaboration and help move DevOps and ITSM forward in their organizations."

Several conference registration options are available: Attendees can choose the DevOps FUSION Summit package (November 1-2, 2015), or combine it with the overall FUSION 15 conference (November 1-4, 2015) for a more well-rounded experience covering all ITSM-related hot topics through eighty sessions within nine learning tracks. You can learn more about the available conference packages here.

About HDI
Founded in 1989, HDI is the first membership association and certification body created for the technical service and support industry. Since then, HDI has remained the source for professional development by offering the resources needed to promote organization-wide success through exceptional customer service. In other words, we help professionals in service management better connect with customers. We do this by facilitating collaboration and networking, hosting acclaimed conferences and events, producing renowned publications and research, certifying and training thousands of professionals each year, and connecting solution providers with practitioners. Learn more at www.ThinkHDI.com.

About UBM Tech

UBM Tech engages technology professionals live and online through its world-class brands, including Black Hat, InformationWeek, Enterprise Connect, Game Developers Conference (GDC), Dark Reading, HDI, GTEC, Network Computing and Interop. We're dedicated to fostering real engagement by creating environments where the technology industry can make connections, share insights, and network effectively. UBM Tech is the only media company that delivers large-scale industry events, leading online brands and content marketing services serving the Enterprise IT, Information Security, Game Development, Enterprise Communications and Technical Services and Support communities. UBM Tech is a part of UBM (UBM.L), a global provider of media and information services with a market capitalization of more than $2.5 billion. For more information, go to http://tech.ubm.com.

About itSMF USA
The itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the on-going development of IT Service management professionals and the promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for you and your organization to connect, learn and grow. Come be part of the IT service management profession. Learn more at www.itsmfusa.org.

Media Contact:

Kimberly Samra

HDI PR

[email protected]

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