New and Improved Reporting Analytics Platform Launched for Richardson's Training Sustainment Tool, Richardson QuickCheck™

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Apr 24, 2015, 12:00 ET

PHILADELPHIA, April 24, 2015 /PRNewswire/ -- Richardson, a leading global sales training company, announced today the launch of a new and improved, back-end, real-time reporting analytics platform that will further enhance the effectiveness of their award-winning, mobile-training reinforcement tool, Richardson QuickCheck™ powered by Qstream®.

Richardson QuickCheck is an e-mail-based program that leverages salespeople's mobile devices in order to deliver daily, bite-sized learning that is designed to help reinforce and sustain the knowledge and skills taught in Richardson's sales training programs.

The new reporting analytics platform includes real-time performance heat maps that continuously analyze and present data, enabling a real-time understanding of how users are adapting to the desired behavior change and where additional coaching and skill development may be needed. QuickCheck analytic data is now able to be filtered, analyzed, and exported in many different ways through Qstream's flexible tagging system.

The platform provides management and administrators with a set of new and standard sales management dashboards that feature hierarchical views that drill down on individual reps, team, and region performance. These new dashboards also provide weekly snapshot reports that display performance and engagement summaries, as well as proficiency comparisons within and across groups.

"At Richardson we regularly counsel our clients that training cannot be an event; it has to be bigger than three days of relevant learning and great facilitation in order to get behavior change back on-the-job. It is not only important to invest in knowledge retention immediately after training, it is critical that management is provided with the necessary learning analytics," said Gregg Kober, Vice President of Change Management and Enablement at Richardson. Kober continues: "Measuring knowledge retention and visualizing that data enables management to demonstrate how well their teams are retaining the key knowledge and also to provide additional support or coaching where learning gaps may continue to exist."

About Richardson
Richardson is a global sales training and sales force effectiveness company. We have more than 30 years of experience creating customized sales training solutions that build organizational ability and improve individual skill necessary to grow profitable sales. Our approach is highly collaborative, with a focus on enabling the right sales activity and effective customer dialogues. To help you achieve your goals, we partner with you to develop a culture of continuous learning to help drive improved organization performance. We partner with some of the largest and most sophisticated companies in the world, providing an emphasis on developing the necessary skills and talent to execute in the sales process and achieve organization results.

SOURCE Richardson