Navy Federal Takes Instant Card Issuance Worldwide, Enhances Convenience for Military Families

VIENNA, Va., Jan. 29, 2015 /PRNewswire-USNewswire/ --Navy Federal Credit Union launched "Instant Issuance" for Debit Cards at all its 259 branches worldwide. The service makes it possible for credit union members to receive permanent new or replacement debit cards onsite in a matter of minutes. Following a successful pilot program domestically, Navy Federal began offering the free service to its military members overseas. The rollout concluded right before the New Year and has already resulted in the issuance almost 432,000 debit cards on the spot.

Nearly 150 of the credit union's branches are located on or near military bases. Its overseas branches serve over 150,000 members abroad.  "Immediate card issuance makes a huge difference to active duty members who serve overseas or face emergency deployment," stated Navy Federal's Manager, Debit Cards, Molly Steele. "In addition, many recruits often need a debit card before entering boot camp, and families who move frequently can't risk a card being lost or delayed in the mail."

Navy Federal states that over 3 million of their members are debit cardholders and a large percentage of them use debit as their primary payment vehicle.

The credit union's 5.3 million members will have 20 new branches in its network by the end of 2015. "Our goal is to provide convenience. Members will have a ready-to-use, personalized card when they walk out the door, and even more new branches to visit for service. We know the challenges our members face, and we want to offer solutions," said Steele.

About Navy Federal Credit Union: Navy Federal Credit Union is the world's largest credit union with over $62 billion in assets, 5 million members, 259 branches, and a workforce of over 12,000 employees worldwide. The credit union serves all Department of Defense and Coast Guard Active Duty, civilian and contractor personnel and their families. For additional information about Navy Federal, visit www.navyfederal.org.

Contact: Michele Townes
Corporate Communications
Phone: (703) 206-3828
E-mail: [email protected]

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SOURCE Navy Federal Credit Union

Related Links

https://www.navyfederal.org