NAVIS Signs The Breakers Palm Beach Amid Period of Accelerated Growth

BEND, Ore., June 7, 2011 /PRNewswire/ -- NAVIS, the leader in leisure sales optimization for the U.S. lodging industry, today announced that The Breakers, Palm Beach, Florida, has contracted with NAVIS to begin using the NAVIS system beginning this fall. This latest client caps a remarkable fiscal year for NAVIS which has seen new contract revenue increase by 105% over the previous year.

"We are thrilled about the possibilities the NAVIS system brings to our resort," said Tricia Taylor, general manager of The Breakers. "The technology and processes they bring will not only improve leisure revenue, but will complement the very high service standards we insist upon with our reservations experience."

"We chose NAVIS because of the enhanced guest recognition capabilities it provides us with every contact," stated Ryan Gervais, director of reservation sales. "Whether our guests contact us by phone, email or web chat, we will have greater ability to manage the process in a more proactive manner. We hope to not only improve the guest experience, but increase leisure revenue as well. The technology and tools provided by NAVIS will allow our agents and leadership team to more effectively manage our overall leisure sales and marketing effort."

"The Breakers Palm Beach adds to a growing list of prestigious South Florida resort clients, including Trump International Beach Resort, Acqualina Resort and Spa, Singh Hotels and Resorts, Hawks Cay Island Resort, and the PGA National Resort and Spa," said Kyle Buehner, CEO at NAVIS. "These clients and many others have helped us to achieve significant revenue growth over our previous fiscal year, and we fully expect that growth to continue as we begin our next fiscal year."

About The Breakers Palm Beach

One of America's legendary resort destinations, this 540-room, Italian Renaissance-style hotel resides on 140 acres of oceanfront property in the heart of Palm Beach. The Breakers was founded in 1896 and is listed on the National Register of Historic Places, and continues to thrive independent of chain affiliation. Renowned for its gracious service, the resort indulges its clientele, whether couples on a romantic getaway, multi-generational travelers on a family vacation or large gatherings in celebration. Its timeless atmosphere -- from its magnificent interiors to its artfully designed landscape -- has been renewed in a style of relaxed elegance. The Breakers is recognized as a AAA Five Diamond property and has earned numerous accolades for its commitment to the environment, community service and the quality of life it provides to its employees.

About NAVIS

For more than 20 years, NAVIS, a Bend, Oregon company, has specialized in helping U.S. lodging providers increase revenue and reduce costs through the use of a proven solution for optimizing leisure reservations and marketing. The NAVIS Way increases conversions, provides powerful outbound leisure sales strategy, measures true marketing ROI for each online and offline campaign, captures guest and prospect data, tracks key revenue analytics, and provides 24/7 reservation call center services. NAVIS can be reached toll free at 888-273-1764 or on the web at www.TheNavisWay.com.

SOURCE NAVIS