National Restaurant Association Introduces ServSuccess in Honor of 100th Anniversary

Certification program creates professional standards for restaurant industry

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May 20, 2019, 09:00 ET

CHICAGO, May 20, 2019 /PRNewswire/ -- To ensure restaurant professionals have clear career path goals, the National Restaurant Association today launched ServSuccess™. The comprehensive career development offering features three levels of professional certification, online training, and assessments. In the next decade the restaurant industry is expected to add 1.6 million employment opportunities. ServSuccess helps these employees visualize a career roadmap and sets industry-wide standards for advancement.

A new career development offering for the restaurant and hospitality industry developed by the National Restaurant Association to help attract, upskill, and retain talent. Learn more at ServSuccess.com.

"ServSuccess will empower people and businesses to aim for and achieve even higher levels of career success in the foodservice industry," said Dawn Sweeney, National Restaurant Association President & CEO. "Restaurant employees will be able to use their years of experience to jumpstart their professional advancement by validating their skills and knowledge. For restaurant operators, it provides the training and workforce solutions to grow business and service to their communities."

ServSuccess features:

Professional Certifications for Restaurant Professional, Restaurant Supervisor, and Restaurant Manager levels
Online Learning Suites with content designed to fit into busy restaurant work schedules
Interactive Study Guides to promote learning and retention using the latest brain science

Employee turnover costs restaurant operators about $2,000 per front-of-house and back-of-house employee and almost $15,000 per manager position, according to research from TDn2K. ServSuccess is an innovative new resource to attract, upskill, and retain talent that can easily be used by independent operators, multi-unit businesses, large or small brands, and any type of establishment from quick-service to fine dining.

"Talent and experience are a valuable resource the industry can't afford to lose," said Sherman L. Brown, Executive Vice President of Training & Certification for the National Restaurant Association. "Better training is better for business, so ServSuccess provides companies with a turn-key, customizable mix of products that build the people who build their business. And for those professionals ready to take their hustle to the next level, ServSuccess is here to serve them."

In addition to education and certification offerings, ServSuccess will help employees understand the type of roles available in the restaurant industry, assess their readiness for these roles, and chart a path toward achieving their desired career goals.

To learn more, watch this video, We are ServSuccess. Come and Get It., and visit www.ServSuccess.com.

About the National Restaurant Association
Founded in 1919, the National Restaurant Association is the leading business association for the restaurant industry, which comprises 1 million restaurant and foodservice outlets and a workforce of more than 15.3 million employees. We represent the industry in Washington, D.C., and advocate on its behalf. We operate the industry's largest trade show (National Restaurant Association Show May 18-21, 2019, in Chicago); leading food safety training and certification program (ServSafe); unique career-building high school program (the NRAEF's ProStart); first-class hospitality training and professional certification program (American Hotel & Lodging Educational Institute); and long-term provider of certification solutions for grocery stores (National Registry of Food Safety Professionals). For more information, visit Restaurant.org and find us on Twitter @WeRRestaurants, Facebook and YouTube.