NACR Enhances Collaboration With More Video Conferencing Options and Specialized Support

EAGAN, Minn., Aug. 17 /PRNewswire/ -- Seven-time Avaya BusinessPartner of the Year and communications expert NACR (North American Communications Resource, Inc.) has expanded its solutions portfolio and appointed a dedicated team to support the growing demand for unified communications (UC) with integrated video conferencing.

"Businesses today are challenged to find more cost-effective ways to help employees work together and be more productive across time and distance," according to Dick Bourdow, Central Region Vice President at NACR. "Our expanding portfolio of video conferencing solutions gives NACR yet another tool in helping businesses unify communications and collaborate more effectively around the globe — saving travel time and expense, improving relationships with customers, and enhancing communications across all their business locations."

As the largest Avaya channel partner worldwide, NACR (www.nacr.com) is a leading provider of end-to-end communications solutions — delivering comprehensive sales, consultative, and technical support, as well as managed services, maintenance, and repairs. NACR also has extensive Nortel certifications and is authorized to sell Nortel Enterprise Solutions (NES) in addition to the full line of Avaya products and services.

NACR has named Erin Count as Video Sales Specialist in charge of identifying and nurturing video conferencing opportunities, and serving as the central point of contact in support of customer sales. Her team also includes dedicated convergence and engineering resources for expertly integrating video conferencing into multi-vendor infrastructures.

"NACR offers customers value-added services and more choices than ever before, through our unique combination of industry knowledge and technical expertise plus world-class video solutions," according to Count. "With our customer-centric approach to ongoing support, NACR is here at every step — from initial evaluation through deployment, training, and ongoing management — to make sure each customer achieves maximum benefit from their video conferencing solution."

In addition to supporting the high-tech video conferencing solutions being developed by Avaya, NACR offers conferencing solutions from companies including Polycom and LifeSize Communications. Polycom is an industry leader in telepresence, voice, video, and network solutions that enable geographically dispersed workforces to communicate and collaborate more effectively. Recently added to the NACR portfolio, LifeSize is a pioneer in high definition (HD) video communications and telepresence, and was the first to offer HD video at lesser bandwidth than previously required.

NACR works closely with all its strategic partners to integrate the latest hardware, software, and applications into leading-edge solutions. For example, both Polycom and LifeSize video conferencing systems can be integrated with the SIP-based Avaya Aura™ UC platform to distribute video conferencing over multiple locations in a multi-vendor environment. This allows users to collaborate by video regardless of the communications system at their specific location, while reducing bandwidth demand, streamlining management, and lowering costs by routing video over a company's internal network.

For more information about video conferencing solutions and support from NACR, interested businesses can call their NACR representatives or contact the company at 1-888-321-NACR (6227) or www.nacr.com.

About NACR

With offices nationwide, NACR (Eagan, MN) is a certified Avaya Platinum BusinessPartner, a seven-time Avaya BusinessPartner of the Year, multiple award winner from industry partners, and the Value Added Solutions Provider of choice for today's leading businesses. NACR delivers proven, scalable, cost-efficient solutions tailored to a customer's business communication needs, in an end-to-end package that includes consultation, design, implementation, and monitoring. With its strategic partners, including Avaya, NACR provides customers with solutions in VoIP migration, convergence, mobility, unified messaging, and contact centers. For more information, call 1-888-321-NACR (6227) or go to www.nacr.com.

SOURCE NACR

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