MSP Compliance Survey Shows MSP Unmanaged and Out of Control

LAKEWOOD RANCH, Fla., Jan. 10, 2017 /PRNewswire/ -- Today, Care Bridge International announced the results of a 2016 Property & Casualty MSP Compliance Survey.

MSP Compliance Survey 
Care Bridge International randomly and confidentially surveyed 35 non-group health primary payers, including carriers, third-party administrators, state funds and self-insured entities, to learn about their MSP compliance programs.  The table presents the results.  

Companies surveyed agree 100% that MSP compliance delays or interferes with claims settlements.  However, few have a formal monitoring process (4%), a fragmented vendor panel is used (71%), and few (30%) have a centralized program, such as an internal department or individual responsible for the oversight of MSP compliance.  Most compelling is that 92% of companies surveyed do not have any confidence that their adjusters or claim handlers are capable enough to identify the risk or execute on MSP compliance at the time of settlement.  These results clearly reveal a clear absence of risk management or quality measures for identifying, controlling or monitoring MSP compliance.  Further, most payers do not establish internal best practices, relying heavily instead on external MSA vendor suggested best practices. 

For specialized services, such as MMSEA Section 111 reporting, conditional payment resolution, MSA submission or post settlement MSA account administration, we provide the only comprehensive internal platform of MSP services, leveraging the power of data analytics in a risk management dashboard placing the primary payer in control of compliance.

For more information Contact Us today!
Care Bridge International, Analytic-Powered Outomes®
MSP Compliance Bridge -Compliance. Simplified.
Jessica Klement, Customer Experience Manager
[email protected]
Toll-Free 888-434-9326 ext. 103
www.carebridgeinc.com

SOURCE Care Bridge International