Medication Error Sparks Team Engagement, Innovation and the Patient Safety Pursuit
Problems Lean Solves, An Improvement Story
SEATTLE, April 13, 2016 /PRNewswire/ -- Virginia Mason Institute, a leading lean education resource for health care organizations, just released a new improvement story that outlines how a pharmaceutical error had a profound effect on a patient, leaders and staff — and eventually the processes.
How did the team uncover the systemic cause of the problem, and how did they dramatically reduce defects in the process to make sure such an event never happened again?
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