Medallia to Present 'Improving Customer Web Experience' Webinar Featuring Leading Research Firm Analyst

MENLO PARK, Calif., July 8 /PRNewswire/ --

What: The web can be a powerful channel to tap into the voice of the customer (VOC). Join Medallia and a guest host from Forrester Research Inc., to learn how to improve customer web experience end-to-end, using the power of customer feedback to drive web sales, lower churn, and increase web customer satisfaction and profitability.

When: Wednesday, July 14, 2010 at 11:00 AM Pacific Time

Where: Register to attend "Improving Customer Web Experience" at http://experience.medallia.com/forms/web-experience-webinar?cid=alert

Who: Borge Hald, CEO and co-founder of Medallia, and Megan Burns, Senior Analyst from Forrester Research.

About Medallia

Medallia, the global leader in SaaS customer experience and enterprise feedback management, provides solutions to Global 2000 companies. More than 50,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia's solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hospitality companies. The company is headquartered in Silicon Valley.

SOURCE Medallia

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