MassMutual's Website for Retirement Plan Sponsors Earns DALBAR Communications Seal

SPRINGFIELD, Mass., May 18, 2011 /PRNewswire/ -- Based on its recently-released Quarterly WebMonitor reviews and rankings, DALBAR has awarded MassMutual Retirement Services Division's defined contribution plan sponsor website its Communications Seal.

DALBAR's WebMonitor program continuously analyzes financial services websites to evaluate their effectiveness in maximizing their online presence by incorporating content and functionality in a consistent, appealing, and user-friendly manner. DALBAR regularly publishes key findings, spotlighting notable trends, best practices, and industry leaders. The DALBAR Communications Seal is awarded to websites that implement features and content to best meet the needs of customers and to improve their competitive standing in the industry. According to DALBAR, the results indicate that MassMutual's plan sponsor website possesses timeliness, relevance, and quality of content. This website successfully meets the requirements of clients based on the scope of functionality and its usability.

"MassMutual's goal is to make it as easy as possible for our clients to do business with us and our websites are a high priority in this regard. DALBAR's seal validates that MassMutual's online offering for plan sponsors is accomplishing our goals for quality content and relevance," says E. Heather Smiley, chief marketing officer for MassMutual's Retirement Services Division. "We will continue to invest in technology and functional improvements to anticipate the needs of plan sponsors," adds Kris Gates, assistant vice president, participant communications and interactive technology.

For more information about MassMutual's retirement services, please contact your retirement advisor or contact MassMutual at (888) 626-4911.

About MassMutual

MassMutual's Retirement Services Division has been serving retirement plans for more than 65 years. It offers a full range of products and services for corporate, union, nonprofit and governmental employers' defined benefit, defined contribution and nonqualified deferred compensation plans. It serves approximately 1.3 million participants.

Founded in 1851, MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policyholders. The company has a long history of financial strength and strong performance, and although dividends are not guaranteed, MassMutual has paid dividends to eligible participating policyholders every year since the 1860s. With whole life insurance as its foundation, MassMutual provides products to help meet the financial needs of clients, such as life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, and annuities. In addition, the company's strong and growing network of financial professionals helps clients make good financial decisions for the long-term.

MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) [of which Retirement Services is a division] and its affiliated companies and sales representatives. MassMutual is headquartered in Springfield, Massachusetts and its major affiliates include: Babson Capital Management LLC; Baring Asset Management Limited; Cornerstone Real Estate Advisers LLC; The First Mercantile Trust Company; MassMutual International LLC; MML Investors Services, LLC., member FINRA and SIPC; OppenheimerFunds, Inc.; and The MassMutual Trust Company, FSB.

For more information, visit massmutual.com.

Copyright © 2011 Massachusetts Mutual Life Insurance Company (MassMutual) and affiliates, Springfield, MA 01111-0001.

All rights reserved.

Contact: Lisa Reilly
(413) 744-0589
[email protected]

SOURCE MassMutual Retirement Services

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