MassMutual Earns #1 Ratings from Retirement Plan Advisors In Key Measures of Satisfaction

SPRINGFIELD, Mass., Aug. 16 /PRNewswire/ -- In Boston Research Group's recently-released 2010 DCP Retirement Advisor Satisfaction and Loyalty Study, MassMutual's Retirement Services Division was #1 overall among all providers in eight key categories important to advisor satisfaction.

Advisors rated MassMutual #1 in "Offers Competitive Advantages," scoring 21 points higher than the industry average and 7 points higher than the nearest competitor. Notably, compared to the norm, advisors who work with MassMutual have 42% more plans in force, have 54% more defined contribution plan assets under management, and have sold more than twice as many plans in the past two years, indicating that advisors who are heavily focused on the institutional retirement plan market have identified MassMutual as a provider of choice.

The nationwide survey of 649 retirement advisors was conducted from February to April 2010 and represents 20 leading defined contribution retirement plan providers. MassMutual was also ranked #1 by advisors among all providers surveyed for:

-- Wholesaler partners for success

-- Participant education program

-- Internet capabilities for plan sponsors

-- Internet capabilities for participants

-- Participant statement

-- Seminar assistance

-- Product education for the advisor

"These strong results are a direct reflection of the ongoing dialogue we have with advisors here at MassMutual," says Hugh O'Toole, senior vice president and head of sales and client management for MassMutual's Retirement Services Division. "We recognize the tremendous value that a knowledgeable, high-quality advisor brings, not only to plan sponsors and participants, but to us as a provider. By welcoming the feedback of some of the most experienced advisors in the industry, we are better able to serve all of our constituents," he adds.

"All of the areas where MassMutual is ranked #1 point to MassMutual's effectiveness in helping advisors differentiate themselves and prove their value to sponsors and participants," says Warren Cormier, president, Boston Research Group. "MassMutual continues to be a 'go-to provider' for many of the leading retirement plan advisors in the business," he adds.

For more information about MassMutual retirement services, please contact your retirement plan representative or call MassMutual at (888) 626-4911.

About MassMutual

MassMutual's Retirement Services Division has been serving retirement plans for more than 60 years. It offers a full range of products and services for corporate, union, nonprofit and governmental employers' defined benefit, defined contribution and nonqualified deferred compensation plans. It serves approximately one million participants.

Founded in 1851, MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policyholders.  The company has a long history of financial strength and strong performance, and although dividends are not guaranteed, MassMutual has paid dividends to eligible participating policyholders every year since the 1860s. With whole life insurance as its foundation, MassMutual provides products to help meet the financial needs of clients, such as life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, and annuities. In addition, the company's strong and growing network of financial professionals helps clients make good financial decisions for the long-term.

MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) [of which Retirement Services is a division] and its affiliated companies and sales representatives. MassMutual is headquartered in Springfield, Massachusetts and its major affiliates include: Babson Capital Management LLC; Baring Asset Management Limited; Cornerstone Real Estate Advisers LLC; The First Mercantile Trust Company; MassMutual International LLC; MML Investors Services, Inc., member FINRA and SIPC; OppenheimerFunds, Inc.; and The MassMutual Trust Company, FSB.

For more information, visit massmutual.com.

About Boston Research Group

Boston Research Group (BRG) is a strategic market research and consulting firm that specializes in the financial services industry. BRG conducts projects that deal with both strategic and tactical marketing issues, including loyalty and satisfaction, market segmentation, brand assessment, product development, sales processes, and channel migration and distribution strategies.

Copyright © 2010 Massachusetts Mutual Life Insurance Company (MassMutual) and affiliates, Springfield, MA 01111-0001.

All rights reserved.

SOURCE MassMutual Retirement Services

WANT YOUR COMPANY'S NEWS FEATURED ON PRNEWSWIRE.COM?

440k+
Newsrooms &
Influencers

9k+
Digital Media
Outlets

270k+
Journalists
Opted In

GET STARTED