McFarland brings to Lowe's more than 25 years of retail operations experience and more than two decades of home improvement experience at The Home Depot. He has a proven track record of driving operational execution, effective customer engagement strategies and implementing omni-channel initiatives. He most recently served as EVP and chief customer officer at JCPenney, where he oversaw the company's stores, operations and merchandise strategies.
"Joe is a strategic, results-oriented retail executive who excels at achieving operational excellence, financial management and brand positioning to deliver top and bottom line results," said Ellison. "Importantly, he is an exceptional leader with a proven record of driving sales and implementing omni-channel initiatives on a large scale. We are excited for Joe to join the Lowe's team and look forward to benefiting from his valuable experience and leadership."
Prior to JCPenney, McFarland spent 22 years at The Home Depot, where he served as president of the northern and western divisions from 2007 to 2015. In these roles, McFarland led the largest sales volume division in the company, producing $36 billion in annual revenue and record profits. Prior to that, McFarland served as regional vice president, NY metro region, from 2005 to 2007, where he managed all aspects of store operations and merchandising and led the region to two consecutive years as the top performing region in the company.
"I have long admired Lowe's and the dedicated associates who serve customers in a competitive omni-channel environment. I look forward to working closely with Marvin and Lowe's outstanding associates as we optimize store operations, further the company's omni-channel strategy and drive enhanced customer experiences," said McFarland.
McFarland is a Gulf War and Desert Storm veteran, having served six years in the United States Marine Corps.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 18 million customers a week in the United States, Canada and Mexico. With fiscal year 2017 sales of $68.6 billion, Lowe's and its related businesses operate or service more than 2,390 home improvement and hardware stores and employ over 310,000 people. Founded in 1946 and based in Mooresville, N.C., Lowe's supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.
SOURCE Lowe's Companies, Inc.
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