WASHINGTON, Dec. 13, 2018 /PRNewswire/ --
Recall Summary
Name of Product: Lotus Foods rice ramen noodle soup cups
Hazard: The paper soup cup's labeling incorrectly instructs consumers to use the microwave for cooking, posing fire and burn hazards.
Remedy: Replace
Consumers should immediately stop using the recalled soup cups and contact Lotus Foods for a coupon for a replacement product.
Consumer Contact:
Lotus Foods toll-free at 866-330-4390 from 9 a.m. to 5 p.m. PT Monday through Friday or online at www.lotusfoods.com and click on the noodle soup cup recall banner or www.lotusfoods.com/noodle-cup-safety-recall/ for more information.
Recall Details
Units: About 239,000
Description:
The product involves Lotus Foods two ounce ramen noodle soups packaged in paper cups that are not microwave safe. The recalled soup cups contain organic brown rice noodles and were sold in three flavors; red miso rice ramen noodle soup, masala curry rice ramen noodle soup and tom yum rice noodle soup. The UPC code is printed on the back side of the cup to the left of the front panel.
Soup Flavor |
Cup Color |
UPC Code |
Red Miso |
red |
7 08953 |
Masala Curry |
purple |
7 08953 |
Tom Yum |
green |
7 08953 |
Incidents/Injuries: Lotus Foods has received 12 reports of the soup cups becoming extremely hot and/or sparking or catching fire during microwaving, including one report of a minor burn. Reported damage has been limited to the noodle cups.
Sold At: Whole Foods Market stores and other independent natural and specialty stores nationwide, Safeway stores in Northern California and online at Amazon.com and Lotusfoods.com from August 2018 through November 2018 for about $2.50.
Importer: Lotus Foods Inc., of Richmond, Calif.
Manufactured in: China
This recall was conducted, voluntarily by the company, under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800
Recall Number: 19-048
SOURCE U.S. Consumer Product Safety Commission
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