Logicalis US: Software-as-a-Service is Key to Success for Healthcare Software Providers

Cloud Solution Provider Offers Software Companies Seven Tips for Choosing an IaaS Partner

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Logicalis US

Oct 15, 2013, 10:37 ET

NEW YORK, Oct. 15, 2013 /PRNewswire/ -- The debate over the Affordable Care Act has made one thing perfectly clear – America's healthcare industry is undergoing massive changes.  Specialized healthcare applications are playing an increasingly important role in helping healthcare providers reduce costs and increase the quality of patient care.  For healthcare software developers, this spells opportunity, but it is also creating delivery challenges as healthcare clients demand an op-ex, "pay-as-you-go" procurement model.  Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), says the time is right for healthcare software companies to consider Software as a Service (SaaS).

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(Find out more in Logicalis' eBook, "Ready to Transform Your Healthcare Solution Business?" - http://www.ict-log.us/pJISc)

"Today's healthcare software providers are looking at SaaS as a smart go-to-market strategy because it's what their customers demand," says Karen Burton, Healthcare Business Development Manager, Logicalis US.  "Healthcare-focused software companies are experts in creating innovative new solutions that help healthcare providers transform their business models and meet new compliance requirements.    But neither the software companies nor their healthcare clients are typically experts in running a data center, providing 24x7x365 support or creating solid disaster recovery strategies.  They need a cloud partner that can take responsibility for everything from the operating system down, implementing – as well as monitoring and managing – their solutions, freeing their time and resources to focus on what they each do best."

To help healthcare developers considering a SaaS strategy choose the right cloud partner, Logicalis has outlined seven key criteria to look for in an infrastructure as a service (IaaS) provider.  Additionally, on its Healthcare Software Provider web site (http://www.ict-log.us/ptNLV), Logicalis closely examines the questions and concerns healthcare software developers face in each stage of their journey to the cloud.

Seven Criteria for Choosing an IaaS Provider

(1)

Robust Infrastructure: Look for a fully managed IaaS cloud solution running in an enterprise-class data center with secure, reliable cloud services to support and deliver hosted software solutions.

(2)

Revenue Opportunities: Ask what opportunities exist to generate additional revenue with services that create annuity income, including disaster recovery, application monitoring and service desk offerings.

(3)

Best Practices: Accept only a best-practices approach based on ITIL v3 standards; the provider should have 24x7x365 monitoring and management in place, as well as highly automated processes with a wide range of sophisticated software tools, all combined with real-world experience working with software companies to deliver hosted solutions.

(4)

Flexible Capacity: Explore the cloud solution provider's ability to deliver flexible capacity to accommodate fluctuations in customers' production workloads as well as on-demand capacity for training, demonstration, proof-of-concept or test/development.

(5)

Tailor-ability:  Look for a consultative approach to architecting a cloud solution tailored to the software solution's requirements rather than being just another cookie-cutter cloud offering.  Alternatives such as legacy operating systems, hybrid solutions and managed appliances should be offered.

(6)

Serious SLAs: Examine the provider's service level agreements: There should be a designated service level manager overseeing stringent SLAs backed by stiff financial penalties to ensure target resolution times – not just target response times – are met.

(7)

Industry Recognized:  Choose a provider with a proven, industry-recognized solution that has earned certifications and awards and that fares well in comparative rankings.


Want to learn more?

About Logicalis
Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data center and cloud services; and managed services.

Logicalis employs nearly 3,500 people worldwide, including highly trained service specialists who design, specify, deploy and manage complex ICT infrastructures to meet the needs of almost 6,000 corporate and public sector customers.  To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, CA Technologies, EMC, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.4 billion from operations in Europe, North America, South America and Asia Pacific and is fast establishing itself as one of the leading IT and Communications solution integrators specializing in the areas of advanced technologies and services.

The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of over $5 billion.

For more information, visit www.us.logicalis.com.

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To learn more about Logicalis activities through a variety of social media outlets, click here.

Logicalis 
One Penn Plaza 
51st Floor, Suite 5130 
New York, NY 10119 

t: 212-596-7160 
www.us.logicalis.com

Media contacts:
Lisa Dreher, VP, Marketing & Business Development,
Logicalis US
[email protected]
425-201-8111
www.us.logicalis.com

Karen Franse, Communication Strategy Group for Logicalis US
[email protected] 
866-997-2424
www.gocsg.com

SOURCE Logicalis US

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