Logentries Partners with New Relic to Add Log Level, Client-to-Server Transaction Tracing for New Relic Users

BOSTON, Sept. 23, 2014 /PRNewswire/ -- Logentries, the log management and analytics service built for the cloud, today announced a New Relic integration that provides real-time visibility into log level transactions from client-side devices (such as mobile apps or web browsers) to traditional application and backend servers. The new integration enables users to quickly drill down from an application performance metrics view within the New Relic app into Logentries to see and analyze the matching log events that were generated as part of a specific transaction. Users can now achieve thorough, client-to-server visibility for quicker troubleshooting and analysis of application performance and behavior at key levels of the software stack.

Organizations today increasingly rely on Application Performance Management (APM) tools like New Relic to respond to end user complaints, and to track system latency and other key application metrics. With this data, users can often confirm if the application is running slowly and where they can optimize for better performance. Logentries offers APM users the opportunity to take their diagnostics, proactive monitoring, and problem resolution, and couple it with deep, log level view of system activity by easily transitioning from the New Relic dashboard into the Logentries cloud-based log management and analytics service. With this integration, New Relic users can easily see all of their relevant logs in a centralized location and perform quick, easy analysis.

"Logentries and New Relic are two key tools that we use across our engineering teams at Intercom to help us debug, monitor and manage the performance of our service," said Ciaran Lee, CTO, Intercom. "This integration saves us a lot of time by giving us the ability to seamlessly trace tricky issues from our application code in New Relic across different tiers of our service stack using our logs in the Logentries service.

With Logentries' New Relic integration, users can:

• Move from an APM level view to a system-wide, log level view with automated searches across New Relic and Logentries at the same time.
• Instantly trigger a Logentries search based on a new exception or other criteria defined within New Relic.
• Identify the relevant log events that occurred before and after the exception for quicker root-cause analysis.

"The Logentries integration enables New Relic users to drill-down into their application logs to understand what is happening at the log level," said Bill Lapcevic, VP of Business Development, New Relic.  "This log level view, combined with the existing New Relic metrics, achieves a full picture of log data insight coupled with New Relic's software analytics platform."

"For today's IT and DevOps teams, we believe that integrated APM and log analytics solutions are a vital component of the new DevOps toolkit, and are key to achieving a complete, top to bottom view of your systems," said Trevor Parsons, Co-founder and Chief Scientist, Logentries. "We are excited to partner with New Relic to give users an out-of-the-box view of their relevant application and system logs. With this integration, they get a broader picture with logging information they need to quickly find, understand and fix performance issues. "

The cloud-based Logentries service collects and pre-processes log events in real-time for on-demand analysis, alerting and visualization. With custom tagging and filtering, users can correlate security and performance issues with broader infrastructure activity including application usage, server metrics, and user behavior. To learn more about Logentries, or to try the New Relic integration with a free, all-inclusive 30-day trial of the Logentries service, visit http://logentries.com. Logentries customers also receive a free New Relic Standard account, an offer exclusive to New Relic partners and their customer. To learn more about, visit http://newrelic.com/logentries.

About Logentries
Logentries is the log management and analytics service built for the cloud, making business insights from machine-generated log data easily accessible to development, IT and business operations teams of all sizes. With the broadest platform support and an open API, Logentries brings the value of log-level data to any system, to any team member, and to a community of more than 25,000 worldwide users. While traditional log management and analytics solutions require advanced technical skills to use, and are costly to set-up, Logentries provides an alternative designed for managing huge amounts of data, visualizing insights that matter, and sharing that information across its global user community. To sign up for the free Logentries service, visit www.logentries.com.

SOURCE Logentries