LoanCare Recognized as 2014 STAR Performer, Earned Highest Rankings
VIRGINIA BEACH, Va., May 13, 2015 /PRNewswire/ -- LoanCare, a ServiceLink company, was awarded a rating of "green" for seven of the process areas assessed for the period of January to December 2014 under the Fannie Mae Servicer Total Achievement and Rewards (STAR) Program.
LoanCare earned high ratings in the areas of general servicing, collections and loss mitigation.
"We are very pleased to have received such outstanding results in these key functional areas," said Gene Ross, president of LoanCare. "Our people have worked very hard and along the way collaborated with Fannie Mae. In my view, these ratings validate that we have achieved a high-level of operational excellence."
LoanCare is committed to providing superior loan servicing solutions, enhancing its products and services, and focusing on increased opportunities. LoanCare provides transparency for borrowers by providing various self-help tools and access to loan information while adhering to regulatory requirements. As evidence of our continuous improvements, LoanCare was a recipient of Progress in Lending's 2014 Innovations Award for making a positive difference in the mortgage space.
"This recognition is significant," concluded Ross. "Overall, we strive to provide our clients and their borrowers with a valued, optimal customer-service experience by responding to their needs efficiently and effectively."
About LoanCare, A ServiceLink Company
LoanCare, a ServiceLink company, is a leading national provider of full-service residential servicing to the mortgage industry, and is ranked second among the top subservicers nationwide. At the present time, LoanCare subservices over 550,000 loans for 60-plus clients in 50 states, with more than $110 billion in loan balances. As a company focused on customer satisfaction and loyalty, LoanCare leverages its exemplary service, technology and best practices to assist lenders, services and investors reach their business objectives. For more information about LoanCare, please visit www.loancareservicing.com.
About ServiceLink, a Black Knight Company
ServiceLink, a Black Knight company, provides superior transaction services for mortgage originators and a full suite of default services. ServiceLink's origination services support many of the processes necessary to originate a loan, while its default services include foreclosure administrative services, property inspection and preservation services, default title and settlement services and default-related valuation services that support loss mitigation and the foreclosure process. For more information about ServiceLink, please visit www.svclnk.com
SOURCE ServiceLink
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